Senior Restaurant Manager: Lead Team & Gold Standard Service

BJ's Restaurants, Inc.; Greenwood (IN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

Paid Time Off

Parental Leave

Disability Coverage

Free Meals

Discount Program

Career Growth

Team Culture

Job summary

BJ’s Restaurants, Inc. is seeking a Senior Restaurant Manager in Greenwood, IN to lead daily restaurant operations, coach a high-performing team, and uphold BJ’s Gold Standard of quality and service.

The role focuses on developing talent, driving guest satisfaction, and maintaining a positive, high-energy work environment with a strong emphasis on food safety and operational excellence.

Qualifications

• At least one year of full-service dining experience or General Manager-level experience in a fast-casual environment.
• One year leading, coaching and motivating high-performing teams.
• A guest-first mindset with a strong commitment to cleanliness and delivering exceptional experiences.
• Thrives in a fast-paced environment with strong problem-solving skills and decision making.
• Excellent communication skills and a collaborative leadership style.
• Dependable, self-motivated, and strives to achieve results.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Lead daily restaurant operations with a focus on execution, efficiency, and team engagement.
• Set the tone for each shift by communicating priorities, coaching teams, and driving accountability.
• Ensure a safe, well-maintained environment for guests and team members by proactively addressing operational needs.
• Uphold company standards, policies, and regulatory requirements with consistency and integrity.
• Support the growth and development of team members through coaching, feedback, recognition, and performance management.
• Champion food safety, sanitation, and quality standards across all areas of the restaurant.
• Ensure every dish and beverage meets BJ’s Gold Standard for quality, consistency, and presentation.
• Monitor daily production and preparation to ensure operational readiness and an exceptional guest experience.
• Coach, train, and inspire team members to deliver outstanding hospitality and memorable guest experiences.
• Build a culture of service excellence by developing talent and reinforcing BJ’s Values and Behaviors.
• Resolve guest concerns with professionalism and care, turning challenges into opportunities to create loyal guests.

Skills

Leadership

Guest-first mindset

Problem solving

Communication

Team development

Flexibility

Job description

BJ’s Restaurants, Inc. is seeking a Senior Restaurant Manager in Greenwood, IN to lead daily restaurant operations, coach a high-performing team, and uphold BJ’s Gold Standard of quality and service.

The role focuses on developing talent, driving guest satisfaction, and maintaining a positive, high-energy work environment with a strong emphasis on food safety and operational excellence.