Senior Restaurant Manager

Sage Restaurant Group; Philadelphia (Philadelphia County); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Urban Farmer Philadelphia, part of Sage Restaurant Group, seeks a hands-on manager to plan and oversee restaurant operations, room service, and lounge activities. You will drive guest satisfaction, uphold policies, and meet financial goals through effective staffing and service delivery.

Responsibilities include hiring, coaching, budgeting, and implementing programs across outlets, while ensuring safety and compliance with local regulations.

Qualifications

• More than two years of post high school education; college degree recommended.
• Two to three years of full employment in a related role with this company or others.
• Strong supervisory and communications skills for coordinating a team.

Responsibilities

• Manage the associates in the various outlets to attract, retain and motivate employees; hire, schedule, train, develop, coach, review performance and conduct salary reviews.
• Implement company programs and manage operations of restaurant and room service to ensure SOPs and safety regulations.
• Forecast, monitor and control budgets (labor, food, beverage, supplies) to maximize revenue and maintain staffing.
• Respond to guest trends and issues to ensure a quality experience and grow future sales.
• Create and implement promotions and buffet presentations to capture more in-house guests.
• Monitor sanitation and maintenance of outlet areas and equipment to protect assets and ensure quality service.

Skills

Leadership

Guest service

Budget management

Staff development

Education

Post-secondary education

College degree recommended

Job description

Why us?

At Urban Farmer Philadelphia, everything we do celebrates the spirit of the city we call home. From the warm, modern-rustic design to the locally sourced ingredients on every plate, our restaurant reflects the energy and flavor of Philadelphia. As the city’s modern steakhouse, our menu highlights sustainable ingredients, simple preparations, and strong partnerships with local farms, ranches, and fisheries. Behind the bar, you’ll find Pennsylvania craft beers, cocktails made with local spirits, and a vibrant wine program featuring regional vineyards.

Nine floors above the city, Assembly Rooftop Lounge offers one of Philadelphia’s most exciting views. Overlooking Logan Square and the Benjamin Franklin Parkway to the Philadelphia Museum of Art, this stylish rooftop pairs panoramic scenery with sparkling cocktails, champagne, and a lively, city-chic atmosphere.

Our associates bring these experiences to life by anticipating guest needs, creating memorable moments, and supporting one another to deliver exceptional hospitality. If you have a passion for great service, a “make it happen” mindset, and enjoy creating experiences people remember, Urban Farmer Restaurant & Assembly Rooftop Lounge may be the perfect place for you.

Job Overview

Plan and manage the restaurant, as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas.

Responsibilities

• Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.

• Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).

• Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

• Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

• Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.

• Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.

Qualifications

Education/Formal Training

More than two years of post high school education. College Degree recommended.

Experience

Two to three full years of full employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work.

• May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.

• Supervision/management communication skills are required.

• Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.

• Ability to make occasional decisions which are generally guided by established policy and procedures.

• Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.

• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.

• Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.

• Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.

• Must have knowledge of chemicals/agents for training purposes.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.

• Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.

• Mobility -95% of shift covering all areas of outlets supervising.

• Continuous standing to assist at hostess station -minimal stationary standing.

• Climbing stairs -varies by location. No driving required.

Environment

Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen

ID: 2026-33169

Position Type: Regular Full-Time

Property : The Logan Philadelphia

Outlet: Urban Farmer Philadelphia

Category: Restaurant Operations

Address : 1 Logan Square

City : Philadelphia

State : Pennsylvania

EOE Protected Veterans/Disability