Senior Responsible AI & Governance Lead

Creative Solutions Services, LLC; Jersey City (NJ); Hybrid; USD 156,000 - 176,800; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k program with company match

AD&D insurance and employee assistance

Job summary

NTT DATA seeks an AI Safety and Responsible AI Lead in Jersey City, NJ to define and operationalize Responsible AI practices across the AI lifecycle for AIRP and citizen-development initiatives. You will ensure AI systems are safe, fair, explainable, and compliant, coordinating with risk, legal, data governance, security, and audit teams.

Ideal candidates will govern high-risk workflows such as KYC, credit underwriting, and sanctions screening, and lead assessments, monitoring, and incident

Qualifications

• Deep understanding of Responsible AI, AI ethics, model governance, model risk, explainability, fairness, privacy, safety, and enterprise risk management.
• Experience implementing AI governance or Responsible AI controls in production or enterprise environments.
• Understanding of LLM-specific risks such as hallucination, bias, toxicity, prompt injection, data leakage, overreliance, unsafe automation, and human oversight gaps.
• Ability to translate policy and regulatory expectations into practical product, engineering, operating, and audit controls.
• Experience working with cross-functional risk, compliance, legal, security, data, audit, product, and engineering stakeholders.
• Ability to define controls that scale across centralized AI platforms and distributed citizen-development adoption.

Responsibilities

• Define Responsible AI standards, policies, procedures, risk-classification methods, and operating models for AI and GenAI initiatives.
• Establish governance processes for use-case intake, risk assessment, model review, approval workflows, deployment readiness, ongoing monitoring, and issue escalation.
• Develop safety and evaluation frameworks covering fairness, bias, explainability, transparency, robustness, privacy, hallucination, harmful outputs, human oversight, and overreliance.
• Define guardrail requirements for LLMs, RAG systems, agentic workflows, high-risk banking applications, and citizen-development solutions.
• Partner with model risk, legal, compliance, data governance, cybersecurity, audit, product, engineering, and business teams to align AI controls with enterprise expectations.
• Lead AI impact assessments, risk reviews, control assessments, readiness reviews, remediation planning, and AI incident escalation processes.
• Establish metrics and monitoring for bias indicators, safety violations, explainability gaps, harmful outputs, hallucination trends, user feedback, and behavior drift.
• Create governance playbooks and reusable control evidence for AIRP use cases and Power Platform / Copilot Studio citizen-development workflows.

Skills

Responsible AI

AI ethics

model governance

model risk

explainability

privacy

enterprise risk management

cross-functional collaboration

LLM risk awareness

Tools

Power Platform

Copilot Studio

Power Apps

Power Automate

Power BI

Job description

NTT DATA seeks an AI Safety and Responsible AI Lead in Jersey City, NJ to define and operationalize Responsible AI practices across the AI lifecycle for AIRP and citizen-development initiatives. You will ensure AI systems are safe, fair, explainable, and compliant, coordinating with risk, legal, data governance, security, and audit teams.

Ideal candidates will govern high-risk workflows such as KYC, credit underwriting, and sanctions screening, and lead assessments, monitoring, and incident