Senior Resolution Specialist

Arthur J. Gallagher & Co. (AJG); Raleigh (NC); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading insurance firm is seeking an experienced Claims Adjuster to investigate and resolve complex claims. The role involves conducting detailed analyses, creating reservation letters, negotiating settlements, and mentoring junior adjusters. Candidates should have 7+ years of claims experience and appropriate licenses. A comprehensive benefits package is offered, including medical, dental, and flexible work hours.

Benefits

Medical/dental/vision plans

401(K) and Roth options

Educational expense reimbursement

Paid parental leave

Flexible work hours

Qualifications

• 7 or more years related claims experience at a senior adjuster level.
• Appropriately licensed in all states where claims are handled.
• Knowledge of accepted industry standards and practices.

Responsibilities

• Conduct detailed analysis vital to investigating claims exposure.
• Create reservation of rights and negotiate settlements.
• Interact extensively with various parties involved in the claims process.

Skills

Claims Background

Analytical skills

Problem-solving

Negotiation

Education

High school diploma

Bachelor's Degree

Tools

Claims and business software

Job description

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You\'ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you\'re close but not an exact match, we encourage you to apply.

Overview

Role specifics:

• Jurisdictions: Any
• Licenses: Any (NY, TX, AZ and HI a plus)
• Location: This role is open to fully remote

Responsibilities

• Independently conducts detailed analysis vital to investigating claims exposure and recommend appropriate settlement strategies and action plans.
• Create reservation of rights, coverage denial letters, negotiate and resolve settlements directly with involved parties.
• Interact extensively with various parties involved in the claims process, and may recommend retaining the advice of outside specialists.
• Handle claims consistent with clients’ and corporate policies, procedures in accordance with any statutory, regulatory and ethical requirements within specialized niche/industry.
• Document and communicate claim activity timely and efficiently and in a manner which supports the outcome of the claim file.
• Coach, mentor and may supervise lower level adjusters.

About You

Potential candidates should have the following:

• Claims Background: General liability, complex bodily injury, litigation, negligent security and grocery store claims a plus
• Jurisdictional Experience: Any
• Active Adjusters\' licenses: Any (NY, TX, AZ and HI a plus)

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients

Required Qualifications

• High school diploma
• 7 or more years related claims experience and proven track record to handle complex claims issues at a senior adjuster level
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of accepted industry standards and practices
• Computer experience with related claims and business software

Desired Qualifications

• Bachelor\'s Degree
• Litigation

#LI-KQ1

#LI-Remote

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you\’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

Note: The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

Inclusion and diversity

We value inclusion and diversity. We invite you to review our U.S. Eligibility Requirements. Inclusion and diversity (I&D) is a core part of our business and has been embedded for over 95 years. Gallagher embraces our employees\' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.