Senior Residential Retrofit Coordinator

CLEAResult; United States; Remote; USD 31,000 - 34,000; Full time

Benefits offered by this job

Health benefits

RRSP match

Paid vacation

Paid holidays

Volunteer time

Referral bonus

Recognition program

EAP (Employee Assistance Program)

Training opportunities

Job summary

CLEAResult is seeking a senior operations professional to coordinate subcontractor activity, oversee QA/QC, and process work orders to move NFNHRP forward. You will train new staff, engage with clients, and resolve escalations. This role suits someone with a trades background moving from field into operations.

The successful candidate must be located anywhere in Saskatchewan, with preferred Saskatoon or Prince Albert areas, and be willing to travel up to 20% to remote communities.

Qualifications

• 5+ years of relevant experience in construction, trades, residential energy efficiency, or program operations.
• Advanced Excel and analytical skills; able to work independently with minimal day-to-day direction.
• Demonstrated ability to produce complex, accurate reports that comply with contract terms.
• Experience developing or using tools, trackers, and calculators that support program staff, clients, and contractors.
• Working knowledge of residential building science, home construction practices, and/or energy efficiency retrofits.
• Experience coordinating or overseeing external contractors, subcontractors, or trades, or strong potential from prior hands‑on trades experience.
• Comfortable handling sensitive escalations and communicating directly with contractors, participants, and other stakeholders.
• Strong organizational skills, able to manage multiple work orders, schedules, and priorities at once.
• Valid driver’s license and clean driving record; willing to travel regularly (up to ~20%, including overnight) to remote and Northern communities.
• Strong interpersonal and communication skills, with the ability to train and support others.

Responsibilities

• Coordinate day-to-day subcontractor activity, including scheduling, work assignment, and performance tracking.
• Act as primary point of contact for subcontractor crews, resolving and escalating field issues as needed.
• Lead onboarding and training for new subcontractor partners and team members.
• Conduct and/or coordinate QA/QC reviews of field work against program, safety, and building science standards.
• Document findings, follow up on corrective actions, and support continuous improvement of QA/QC processes.
• Process, track, and maintain work orders across the program pipeline; monitor for bottlenecks or delays.
• Support reporting, file management, and general operational administration, including transitions to new operational systems.
• Coordinate field visit logistics with communities and subcontractors.
• Act as a point of contact for sensitive subcontractor or community escalations, including direct outreach to contractors or participants and follow-up actions required by external bodies.
• Participate in and add value to client interactions, answer day-to-day questions, and support the Program Manager when unavailable.
• Travel regularly (average a few days per month) to participating Northern First Nation and Métis communities to support field activity and oversee on-site work.
• Build and maintain respectful, collaborative relationships with community members, leadership, and housing authorities.

Skills

Advanced Excel

Analytical skills

Report writing

Building science knowledge

Contractor coordination

Travel readiness

Communication skills

Project coordination

Driver's license

Education

BPI credential

Construction/building science education

Tools

Excel

QA/QC tracking tools

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance with company premium assistance
• Life, AD&D, and long-term disability coverage paid for by the company
• RRSP company match
• Paid vacation, sick and personal time
• Paid company holidays
• Paid Volunteer Time; giving back to our communities is important to us
• Employee Referral Bonus Program
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to training opportunities to advance further in your career

Job Description

We’re looking for a talented individual to…

Support delivery of the Northern First Nation Home Retrofit Program (NFNHRP) by coordinating subcontractor activity, overseeing QA/QC, and processing work orders to keep the assessment and retrofit pipeline moving. As the senior member of the team, this person acts as a second lead: training new staff, actively participating in and adding value to client interactions, and helping resolve escalations. A great fit for someone with a trades or construction background looking to move from the field into operations.

The successful candidate must be located anywhere in Saskatchewan with preferred locations being the Saskatoon or Prince Albert area.

What you’ll be doing:

Subcontractor Management

• Coordinate day-to-day subcontractor activity, including scheduling, work assignment, and performance tracking.
• Act as primary point of contact for subcontractor crews, resolving and escalating field issues as needed.
• Lead onboarding and training for new subcontractor partners and team members.

Quality Assurance / Quality Control

• Conduct and/or coordinate QA/QC reviews of field work against program, safety, and building science standards.
• Document findings, follow up on corrective actions, and support continuous improvement of QA/QC processes.

Work Order & Operations Coordination

• Process, track, and maintain work orders across the program pipeline; monitor for bottlenecks or delays.
• Support reporting, file management, and general operational administration, including transitions to new operational systems.
• Coordinate field visit logistics with communities and subcontractors.

Escalations & Client Engagement

• Act as a point of contact for sensitive subcontractor or community escalations, including direct outreach to contractors or participants and follow-up actions required by external bodies.
• Participate in and add value to client interactions, answer day-to-day questions, and support the Program Manager when unavailable.

Field & Community Engagement

• Travel regularly (average a few days per month) to participating Northern First Nation and Métis communities to support field activity and oversee on-site work.
• Build and maintain respectful, collaborative relationships with community members, leadership, and housing authorities.

What you bring:

Required

• 5+ years of relevant experience in construction, trades, residential energy efficiency, or program operations.
• Advanced Excel and analytical skills; able to work independently with minimal day-to-day direction.
• Demonstrated ability to produce complex, accurate reports that comply with contract terms.
• Experience developing or using tools, trackers, and calculators that support program staff, clients, and contractors.
• Working knowledge of residential building science, home construction practices, and/or energy efficiency retrofits.
• Experience coordinating or overseeing external contractors, subcontractors, or trades, or strong potential from prior hands‑on trades experience.
• Comfortable handling sensitive escalations and communicating directly with contractors, participants, and other stakeholders.
• Strong organizational skills, able to manage multiple work orders, schedules, and priorities at once.
• Valid driver’s license and clean driving record; willing to travel regularly (up to ~20%, including overnight) to remote and Northern communities.
• Strong interpersonal and communication skills, with the ability to train and support others.

Preferred / Assets

• Background as a tradesperson (carpentry, general construction, HVAC, or similar) transitioning into operations or coordination.
• Building science credential (e.g., BPI), or willingness to obtain.
• Experience engaging with Indigenous communities or organizations, including Northern and remote First Nation and Métis contexts.
• Education or certification related to construction, building science, or engineering.
• Ability to research and apply industry trends to program design and improvement.

Targeted Compensation:

$32-$35/h (equivalent to approximately $66,560-$72,800 annually based on a 40-hour work week)

Canadian Commercial Driving Requirements

If applicable, meet all qualification, licensing, medical, and compliance requirements for commercial drivers under applicable provincial and territorial laws, the Canadian National Safety Code (NSC), and any federal regulations for extra‑provincial operations, including hours‑of‑service and safety fitness requirements.

Compensation Range

$24.80 - $43.20

Currency

CAD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees.Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive.CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.