Senior Residential Plumbing Tech & Lead, Tankless

Tri County Air Conditioning and Heating; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

Tri County Air Conditioning and Heating in North Venice, FL is seeking a Plumbing Service Technician Level 2 to diagnose, repair, install, and replace complex residential plumbing systems while delivering exceptional customer service. This role emphasizes leadership, mentorship, and high-quality workmanship across residential projects.

The technician will independently complete calls, mentor Level 1 technicians, and collaborate with the team to ensure safety and customer satisfaction on every

Qualifications

• 5+ years of residential plumbing experience.
• Strong understanding of residential plumbing codes.
• Valid driver’s license with clean driving record.
• Ability to safely operate the company vehicle.
• Ability to use mobile technology and Service Titan software (or similar).
• Must be able to pass a background check.
• Must be drug-free and able to pass new hire and random drug screenings.

Responsibilities

• Diagnose and repair complex residential plumbing systems.
• Perform advanced troubleshooting of water, drain, gas, and sewer systems.
• Install and replace all residential plumbing fixtures and equipment.
• Perform major plumbing repairs and system replacements.
• Install and service traditional and tankless water heaters.
• Install water treatment and filtration systems.
• Perform sewer spot repairs and water service replacements.
• Complete whole-home re-pipes with other technicians
• Install gas piping for residential appliances.
• Build accurate repair and replacement estimates.
• Present Good / Better / Best solutions to homeowners.
• Educate customers on repair options and long-term system reliability.
• Mentor Level 1 technicians, lead by example, identify training opportunities.
• Assist management with technical training.
• Maintain a clean, organized, fully stocked service vehicle.
• Create and maintain a compelling customer experience.

Skills

Residential plumbing

Independent work

Customer service

Tools

Service Titan

Job description

Tri County Air Conditioning and Heating in North Venice, FL is seeking a Plumbing Service Technician Level 2 to diagnose, repair, install, and replace complex residential plumbing systems while delivering exceptional customer service. This role emphasizes leadership, mentorship, and high-quality workmanship across residential projects.

The technician will independently complete calls, mentor Level 1 technicians, and collaborate with the team to ensure safety and customer satisfaction on every