Senior Residential Plumbing Service Tech — $100K+ Potential

Benjamin Franklin Plumbing, LLC; Wilmington (DE); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Health insurance

Medical Premium Paid

Job summary

Benjamin Franklin Plumbing is seeking an experienced Plumbing Service Technician who can diagnose problems, present options to customers, and complete residential repairs from start to finish. This role rewards performance with a lucrative earnings opportunity and a strong benefits package.

Based in Delaware, you’ll join a team that values customer care, integrity, and high-quality workmanship. Expect 5+ years of experience, opportunities to upsell, and a commitment to educating homeowners while

Qualifications

• 5+ years of plumbing service experience.
• Strong troubleshooting and diagnostic skills.
• Able to handle residential repairs from start to finish.
• Comfortable presenting repair options to customers.
• Educate homeowners without pressuring.
• Identify opportunities for upgrades and memberships.
• Set leads for larger projects when appropriate.
• Able to close own work.
• Pride in clean, professional workmanship.
• Strong communication and customer-service skills.
• Reliable, motivated, and accountable.
• No $0 tickets — provide value on every call.

Responsibilities

• Diagnose problems and provide options to customers.
• Perform residential plumbing repairs from start to finish.
• Close the job after completion and ensure satisfaction.
• Educate homeowners on maintenance and upgrades.
• Identify opportunities for upgrades and memberships.
• Maintain clean, professional workmanship.
• Deliver value on every call.

Skills

Troubleshooting

Residential plumbing

Customer education

Upselling

Communication

Reliability

Professional workmanship

Problem solving

Customer service

Accountability

Job description

Benjamin Franklin Plumbing is seeking an experienced Plumbing Service Technician who can diagnose problems, present options to customers, and complete residential repairs from start to finish. This role rewards performance with a lucrative earnings opportunity and a strong benefits package.

Based in Delaware, you’ll join a team that values customer care, integrity, and high-quality workmanship. Expect 5+ years of experience, opportunities to upsell, and a commitment to educating homeowners while