Senior Residential Plumber — Service & Install Pro

Mr. Rooter of Westchester; Armonk (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Company car

Job summary

Mr. Rooter of Westchester is seeking an experienced plumber with 5+ years of residential service experience to diagnose, advise, and repair customer plumbing needs. You will manage service calls from inspection through payment with a focus on quality workmanship and customer satisfaction.

Ideal candidates have strong knowledge of plumbing systems, dependable schedules, and the ability to explain options clearly while maintaining a professional customer experience on site.

Qualifications

• Minimum of 5 years of professional plumbing repair and service experience.
• Valid driver's license with a reliable driving record.
• Strong knowledge of plumbing systems, fixtures, equipment, and common repairs.
• Proven ability to identify problems, explain options, prepare estimates, and generate service sales.
• Professional, courteous, and confident customer-service approach.
• Ability to work independently while maintaining positive relationships with customers, coworkers, and management.
• Dependable, punctual, organized, and committed to safe, professional work.

Responsibilities

• Respond to plumbing service calls in a timely and professional manner.
• Perform detailed inspections to identify the source and extent of problems.
• Diagnose issues and present customers with repair or replacement options.
• Prepare professional estimates and explain recommended services.
• Complete repairs and installations and convert recommendations into paid work.
• Install, repair, and replace fixtures and equipment within licensing scope.
• Maintain a clean, safe work area and return the site to a professional condition.
• Document work, materials, labor, and services on invoices.
• Review invoices with customers and collect payment.
• Explain workmanship guarantees and document required information via mobile tools.
• Complete each service call efficiently before the next appointment.
• Follow safety procedures, service standards, and plumbing codes.
• Willing to complete company systems training and follow rules.

Skills

5+ years experience

Driver's license

Plumbing knowledge

Problem diagnosis

Estimates & sales

Customer-service

Independence & teamwork

Job description

Mr. Rooter of Westchester is seeking an experienced plumber with 5+ years of residential service experience to diagnose, advise, and repair customer plumbing needs. You will manage service calls from inspection through payment with a focus on quality workmanship and customer satisfaction.

Ideal candidates have strong knowledge of plumbing systems, dependable schedules, and the ability to explain options clearly while maintaining a professional customer experience on site.