Senior Residence Manager - Leroy, NY 14482

Lifetime Assistance, Inc.; Buffalo (NY); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

No-Premium Health Insurance

Education Support

Paid Training & Coaching

Career Growth

Work-Life Harmony

Caring Culture

Job summary

Lifetime Assistance, Inc. seeks a Senior Residence Manager to lead daily operations across residential sites, ensuring services align with individual rights and needs. The role includes supervising DSPs, ensuring health and safety supports and managing documentation.

Ideal candidates have supervisory experience, knowledge of OPWDD regulations, and strong leadership and collaboration skills. This is a full-time, 40-hour-per-week position in Leroy, NY with a starting wage of $31.81–$34.88 per hour.

Qualifications

• Bachelor’s degree in Human Services or related field plus 1 year experience with individuals with developmental disabilities or equivalent
• Associate degree with 3 years experience in the field
• High school diploma with 5 years experience, including supervisory work

Responsibilities

• Lead day-to-day operations of assigned residential sites, ensuring high-quality services.
• Supervise, train, evaluate, and schedule Direct Support Professionals (DSPs).
• Oversee health, safety, and wellness supports including medication administration and dietary needs.
• Promote person-centered care and support daily living, community inclusion, and goals.
• Maintain documentation, incident reports, and regulatory compliance.
• Manage site facilities, fiscal records, and monthly inspections; support capital projects.
• Serve as Administrator On Call on a rotating basis and respond to crises.

Skills

Leadership

Communication

Organizational skills

Multitasking

Collaboration

OPWDD regulations

Scheduling systems

Documentation systems

Education

Bachelor’s degree in Human Services or related field

Associate degree and 3 years of experience

High school diploma/equivalent and 5 years of experience

Job description

Lifetime Assistance – Senior Residence Manager

Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview

Job Title: Senior Residence Manager

Location: Leroy NY, 14482

Department: Residential

Reports To: Associate Director

Employment Type: Full Time, 40 hours/week

Starting Wage: $31.81-$34.88 per hour

Posting #: 6-5095

Why You Should Work for Lifetime Assistance?

• No-Premium Health Insurance: Access comprehensive healthcare without added cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony: Generous paid time off and supportive scheduling.
• Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities

• Lead the day-to-day operations of assigned residential sites, ensuring high-quality services aligned with individual needs and rights.
• Supervise, train, evaluate, and schedule Direct Support Professionals (DSPs), ensuring compliance with agency and OPWDD standards.
• Oversee health, safety, and wellness supports, including medication administration and special dietary requirements.
• Promote person-centered care and support individuals in daily living skills, community inclusion, and individualized goals.
• Maintain documentation, complete incident reports, and ensure compliance with regulatory standards.
• Manage site facilities, fiscal records, and monthly inspections, while supporting capital improvement projects.
• Serve as Administrator On Call on a rotating basis and lead in crisis or emergency response.

What You Bring

• Education & Experience:
  • Bachelor’s degree in Human Services or related field and 1 year of experience with individuals with developmental disabilities; OR
  • Associate degree and 3 years of experience; OR
  • High school diploma/equivalent and 5 years of experience, including at least 1 year in a supervisory role.
• Skills & Competencies:
  • Strong leadership, communication, and organizational skills.
  • Ability to manage multiple priorities and collaborate with interdisciplinary teams.
  • Knowledge of OPWDD regulations and person-centered planning practices.
  • Proficiency with scheduling, documentation, and communication systems.
• Requirements:
  • Must meet Lifetime Assistance Vehicle Operator Requirements.
  • May be required to obtain OPWDD SCIP-R Level II certification.
  • Must pass all required background checks and clearances (SCR, fingerprinting, SEL, MHL).

Our Mission & Culture

• Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
• Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
• Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

Equal Opportunity Employer

Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us