Senior Research Associate, Survey - Higher Education Team

Hanover Research; United States; Remote; USD 54,000 - 65,000; Full time

Benefits offered by this job

PTO 18+ days

14 paid holidays

401K employer matching

Health and dental benefits

Gym discounts

Community service opportunities

In-office snacks and beverages

Job summary

Hanover Research offers a remote Senior Research Associate position focused on survey design and analysis in higher education. You will collaborate with directors and analysts to create rigorous survey instruments, program complex surveys in Qualtrics, and analyze results to craft compelling narratives for client decision-making.

The role emphasizes data quality, AI-enabled workflow enhancements, and delivering high-quality outputs on time while aligning with standardized templates and

Qualifications

• Strong command of written English for drafting survey instruments and outputs.
• Advanced proficiency with Qualtrics survey programming and complex logic.
• Experience analyzing survey data and translating results for applied audiences.
• Ability to use AI tools judiciously with good judgment in evaluating outputs.
• Ability to manage multiple projects and meet deadlines.
• Experience in higher education research contexts preferred.
• Strong attention to detail and documentation.
• Excellent collaboration across teams.

Responsibilities

• Design and refine higher education survey instruments to translate objectives into analytic data.
• Write clear, unbiased survey questions aligned with research best practices.
• Program standard and complex surveys in Qualtrics with advanced logic.
• Apply data quality controls throughout the survey lifecycle.
• Incorporate AI-enabled tools to improve efficiency while validating outputs.
• Manage multiple projects under tight deadlines with standardized templates.
• Analyze survey data using segmentation, cross-tabulation, and descriptives.
• Produce clear charts, tables and summaries for decision-making.
• Collaborate with Research Directors and Content Directors for alignment.
• Contribute to continuous process improvements with new tools and workflows.

Education

Bachelor’s/Master’s degree in related field

Tools

Qualtrics

Job description

Senior Research Associate, Survey Design and Analysis - Higher Education

Hanover Research

Remote Opportunity

The Senior Research Associate will work closely with Research and Content Directors, and other analysts on survey research projects that deliver actionable insights in addressing clients’ research questions. In this role the analyst will draw on logical and critical thinking skills to create high-quality survey instruments and will develop their knowledge of survey tools to program instruments with extreme accuracy. They will also analyze survey results to craft a compelling narrative that supports clients’ decision-making on pressing education needs.Our clients include colleges, universities, and related organizations.

This position allows for the swift development and refinement of a comprehensive set of market research skills and provides the opportunity to develop a relationship with a young and rapidly-growing enterprise. We expect all employees to be intellectually curious, ambitious, and interested in assuming increasing levels of responsibility. This position will report directly to the Director of Higher Education Survey.

The Higher Education Survey Team works on a wide variety of project types, including:

• Brand Awareness & Perception
• Prospective Student & Program Demand
• Stakeholder Satisfaction
• Alumni Outcomes & Engagement
• Tuition Sensitivity

Responsibilities

• Design and refine higher education survey instruments that translate client research objectives into analytically sound, decision-oriented data.
• Write high-quality survey questions that are clear, unbiased, logically structured, and aligned with higher education research best practices.
• Program standard and complex surveys in Qualtrics, including advanced skip logic, quotas, piping, and embedded data, ensuring fidelity to the survey document and internal QC standards.
• Apply data quality controls throughout the survey lifecycle (e.g., screening logic, attention checks, speed flags, open-end review).
• Thoughtfully incorporate AI-enabled tools into research workflows to improve efficiency and support research activities, while independently reviewing and validating AI-generated outputs.
• Manage multiple survey projects under tight deadlines, producing outputs that require minimal revision while adhering to standardized templates and workflows.
• Analyze survey data using established analytical plans, including segmentation logic, cross-tabulation, and descriptive statistics.
• Produce clear, accurate charts, tables, and summaries that support higher education decision-making and align with standardized deliverables.
• Collaborate with Research Directors and Content Directors to ensure alignment across survey design, analysis, and reporting.
• Contribute to continuous process improvement by adopting new tools, templates, and analytical approaches that increase efficiency and consistency across projects.

Qualifications

• Strong command of written English, with demonstrated ability to write, edit, and QA survey instruments and analytical outputs.
• Advanced proficiency with Qualtrics survey programming, including complex logic and troubleshooting.
• Demonstrated experience analyzing survey data and translating results into clear visual and written outputs for applied research audiences.
• Demonstrated ability to effectively and responsibly use AI-enabled tools, coupled with strong judgment in evaluating the accuracy, quality, and appropriateness of AI-generated content.
• Ability to manage competing priorities and deliver high-quality work in a deadline-driven, fast-paced research environment.
• Experience with higher education research contexts (e.g., institutional research, assessment, enrollment, student experience, alumni, or employer studies) strongly preferred.
• High attention to detail and strong organizational skills, with consistent adherence to standards and documentation.
• Ability to accept feedback constructively and iterate efficiently within standardized workflows.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across research and client-facing teams.
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Education Requirement

A Bachelor’s and/or Master’s degree in Economics, Business, Psychology, Education, Sociology, Statistics, Mathematics, or a related discipline is preferred.

Experience Requirement

Professional or academic experience conducting research or survey design and analysis is strongly preferred.

Location

USA Remote

Office is located in Arlington, VA
#Remote #LI-Remote

Benefits

• Starting at 18+ days Paid Time Off

• 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personalholidays

• 401(K) employer matchingprogram

• Comprehensive health and dental benefits package

• Health and wellness packages with discounts to local gym

• Community service opportunities

• In-office snacks and beverages

Compensation

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair.Thecompensationrangefor this role at the company is $53,800 - $65,000. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.

Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help youplan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.

About Hanover Research

Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com

Hanover Values

• Business Building – We build our business quickly and intelligently and we help our clients do the same

• Thought Leadership and Innovation – We strive constantly to deliver better information in a better way

• Service – To our clients and our community, service is our guiding principle

• Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best

• Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves

Hanover Research provides equal employment opportunities to all employees and applicants for employment without regard to their race, color, creed, religion, national origin, gender, sexual orientation, gender identity or expression, disability, veteran status, age, marital status, familial status, genetic information, or status with regard to public assistance, or membership or activity in a local human rights commission, any other characteristic protected by applicable federal, state, or local law. You can learn more on our Equal Employment Page.