Senior Rental Field Technician - On-Site Repair Pro

CAT; Abilene (TX); On-site; USD 33,000 - 44,000; Full time

Job summary

CAT is seeking a Rental Field Technician II in Abilene, TX to provide high-quality repair service on equipment and meet customer needs in a timely, professional manner.

The role involves diagnosing issues, repairing rentals and engines, testing repairs, and mentoring team members. A high school diploma or GED is required, CDL is preferred, and valid driver’s license with a clean record is essential.

Qualifications

• High school diploma or GED or 3–5 years related experience.
• CDL preferred.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to present information one-on-one and in small groups to customers and colleagues.
• Ability to provide accurate information to management for quoting.
• Obtain or currently possess adequate tooling to perform duties.
• Valid driver’s license and clean driving record.
• Must be 21 or older.
• Must be certified in air-conditioning.
• Successfully complete Work Steps assessment.

Responsibilities

• Complete assigned jobs and tasks to meet flat rate times and re-do metrics.
• Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Diagnose and troubleshoot problems, give recommendations for repairs and make all critical rental and engine repairs and adjustments.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.
• Mentor Rental team members.

Skills

Customer communication

Problem solving

Reading comprehension

Oral presentation

Education

High school diploma or GED

CDL preferred

Tools

Tooling ownership

Job description

CAT is seeking a Rental Field Technician II in Abilene, TX to provide high-quality repair service on equipment and meet customer needs in a timely, professional manner.

The role involves diagnosing issues, repairing rentals and engines, testing repairs, and mentoring team members. A high school diploma or GED is required, CDL is preferred, and valid driver’s license with a clean record is essential.