Senior Reliability Engineer - Incident Command

Robinhood; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Robinhood is hiring a Senior Engineer who will join the newly formed reliability team, responsible for coordinating production incident responses. This role emphasizes leadership during incidents, operational excellence, and evolving reliability tooling.

The candidate should have extensive software engineering experience, with a strong focus on systems reliability and the ability to drive improvements in service quality. Deep knowledge of observability frameworks is essential. Join Robinhood to help shape incident management processes at scale.

Qualifications

• 5+ years of software engineering experience, including significant experience operating production systems.
• 2+ years focused on reliability engineering or production operations.
• Strong communication and collaboration skills during incidents.

Responsibilities

• Identify, coordinate, and mitigate production incidents.
• Drive operational excellence and reliability tooling.
• Lead incident mitigation efforts with service owners.
• Develop incident management processes to minimize impact.

Skills

Systems reliability knowledge

Observability frameworks

Incident leadership

Cross-functional collaboration

Tools

OpenTelemetry

Prometheus

Grafana

Job description

Robinhood is hiring a Senior Engineer who will join the newly formed reliability team, responsible for coordinating production incident responses. This role emphasizes leadership during incidents, operational excellence, and evolving reliability tooling.

The candidate should have extensive software engineering experience, with a strong focus on systems reliability and the ability to drive improvements in service quality. Deep knowledge of observability frameworks is essential. Join Robinhood to help shape incident management processes at scale.