Senior Reliability Engineer

Samsara; San Francisco (CA); Hybrid; USD 133,000 - 225,000; Full time

Job summary

Samsara is seeking a Senior Hardware Reliability Engineer to enhance hardware quality and customer experience. The ideal candidate will be involved in reliability strategy implementation across the product lifecycle while collaborating with various teams. This hybrid role is pivotal for ensuring high standards in Samsara's product offerings, impacting multiple vital industries.

Benefits

Flexible working model

Health benefits

Employee-led remote work

Samsara for Good charity fund

Qualifications

• Experience with stress testing: fatigue, vibration, shock, electrical and environmental stress.
• Understanding of the physics of failure and stress applications.
• Experience in hardware reliability tests and test execution.

Responsibilities

• Implement comprehensive reliability strategies across the product lifecycle.
• Collaborate cross-functionally to enhance product quality.
• Lead root cause investigations and corrective actions.

Skills

Self-motivated

Proactive

Creative problem-solving

Education

MSc/PhD in Engineering, Material Science, Physics, or related field

Tools

Failure analysis methodologies

Design for Reliability concepts

Job description

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara’s Hardware Reliability team enables an exceptional customer experience by enabling reliable hardware, identifying opportunities in product performance, and engaging cross-functionally to resolve key issues. Samsara’s Senior Hardware Reliability Engineer will design quality processes that guarantee the high-quality standards of Samsara's hardware.

The Reliability engineer is responsible for implementing and executing comprehensive reliability strategies/plans that span the entire product development lifecycle from concept to warranty repair. The Reliability engineer quickly aggregates and analyzes test, field performance, and manufacturing data to drive actions internally and with our suppliers to ensure that we are building the highest quality product. Cross-functional collaboration with hardware, firmware, and operations is an essential part of the role.

This is a hybrid position open to candidates residing in the US, requiring to visit our office in San Francisco 3 times a week.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

• Work cross-functionally with partners in Hardware/Firmware Engineering, Operations, and Support to ensure our customers have a best-in-class product experience.
• Design in reliability through the product development process and own product reliability modeling, testing, and validation.
• Set reliability requirements and allocate reliability targets to subsystems.
• Lead product quality investigations in addition to root cause and corrective actions with internal cross-functional team members and external vendors.
• Evaluate and investigate defect trends that improve incoming material and outgoing product quality.
• Identify opportunities for corrective actions and continuous improvement through field failure investigations.
• Create feedback loops to continuously improve the products in the field and the next generation.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• MSc/PhD in Engineering, Material Science, Physics, or related field.
• Experience with stress testing; fatigue testing, vibration, and shock testing, electrical stress, and environmental stress.
• Experience with failure analysis methodologies.
• Understanding the physics of failure and the application of stresses to underlying failure mechanisms.
• Experience with Design for Reliability concepts.
• Experience with hardware reliability tests, third-party test oversight, and test execution.
• Self-motivated, proactive, creative and critical problem-solving capabilities.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$133,577.50 — $224,500 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here .

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

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