Senior Relativity SME

Contact Government Services, LLC

Dallas (TX)

On-site

USD 125,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Paid Time Off and Holidays

Job summary

Contact Government Services (CGS) seeks a Senior Relativity SME to support attorneys and investigators, perform advanced Relativity tasks, and test software releases. The role requires extensive Relativity experience and relevant certifications, with opportunities to lead workflow development and training.

You will collaborate with Relativity staff to resolve issues, stay current with platform changes, and advocate for feature improvements within the eDiscovery division.

Qualifications

Minimum 10 years in litigation support with at least 4 years in Relativity progression.
Median or higher education with relevant certifications; advanced degrees may substitute.
Relativity RCA certification required; multi-certification is preferred.
Ability to manage multiple tasks within scope of work.
Excellent oral and written communication; US citizenship and public trust eligibility.

Responsibilities

Provide advanced Relativity support to attorneys, investigators, and staff.
Perform complex data culling and indexing for litigation matters.
Collaborate with FTC technical support to resolve access and performance issues.
Coordinate with Relativity staff to resolve software-specific issues.
Lead testing of Relativity releases and design templates, views, scripts, workflows.
Stay current on Relativity analytics, integrations, and plugins.
Submit feature ideas via Relativity User Portal and participate in advocacy.
Deliver Relativity demos, training sessions, and user documentation.

Skills

Advanced Relativity support

Data culling and search

Issue resolution with Relativity

Relativity demos and training

Documentation creation

User portal participation

Education

Master’s degree or JD (substitution path)

Relativity RCA certification

Two Relativity certifications (preferred)

Relativity Master certification (ideal)

Experience with LAW Prediscovery and Conformity Engine

Microsoft SQL Server experience

Tools

Microsoft SQL Server

LAW Prediscovery

Conformity Engine

Relativity features and plugins

Job description

Senior Relativity SME

Employment Type: Full-Time, Experienced

Department: eDiscovery

CGS is seeking a Senior Relativity SME to join our team, you will join an experienced team and work directly with Relativity’s staff as needed to resolve software‑specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting‑edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

Provide advanced‑level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists
Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters
Work with the C FTC’s technical support group to resolve user issues with access, slowness, freezing, and viewer installation
Work directly with Relativity’s staff as needed to resolve software‑specific issues
Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division
Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest
As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the C FTC’s advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity
Perform Relativity demos, conduct training, and create user documentation for various workflows

Qualifications:

At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience.
Master’s degree or J.D., a Bachelor’s degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master’s degree
Relativity RCA certification
Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated
Excellent oral and written communication skills required.
Must be a U.S. citizen
Must be able to obtain a Public Trust clearance

Ideally, you will also have

Two (2) Relativity certifications, preferably, including the RCA
A Relativity Master certification, ideal
Experience using LAW Prediscovery and Conformity Engine preferred
Experience using Microsoft SQL Server, helpful but not required
Current or active clearance, preferred

Our commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting‑edge technology with world‑class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package: