Senior Relativity SME

CGS Federal (Contact Government Services); Jonesboro (GA); On-site; USD 179,000 - 259,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

CGS is seeking a Senior Relativity SME to join our eDiscovery team. You will work with Relativity staff to resolve software-specific issues, test releases, and establish templates, views, scripts, and workflows across divisions.

You should have 10+ years in litigation support with Relativity, RCA certification, and the ability to obtain a Public Trust clearance. This role requires U.S. citizenship and is based in the United States.

Qualifications

• Ten+ years in litigation support with Relativity experience.
• Master’s or JD; or Bachelor’s plus three years of experience.
• Relativity RCA certification is required.
• Experience managing multiple tasks within scope of work.
• Excellent oral and written communication skills.
• U.S. citizen and able to obtain Public Trust clearance.

Responsibilities

• Provide advanced-level Relativity support to attorneys and investigators.
• Perform specialized data culling to support search terms and domain types in Relativity for litigation matters.
• Coordinate with FTC’s technical support to resolve user issues (access, slowness, and viewer installation).
• Collaborate with Relativity staff to resolve software-specific issues.
• Test Relativity releases and setup templates, views, scripts, or workflows across workspaces or divisions.
• Stay proficient with Relativity analytics tools and plugins; follow Relativity updates.
• Submit feature ideas via Relativity User Portal and promote them within eLaw.
• Conduct Relativity demos, training, and create user documentation.

Skills

Relativity expertise

Litigation support

Advanced searching

Communication skills

Education

Master’s degree or J.D.

Relativity RCA certification

Relativity Master certification

Bachelor’s + 3 years experience

Tools

Relativity

LAW Prediscovery

Conformity Engine

Microsoft SQL Server

Job description

Senior Relativity SMEEmployment Type: Full-Time, ExperiencedDepartment: eDiscovery

CGS is seeking a Senior Relativity SME to join our team, you will join an experienced team and work directly with Relativity’s staff as needed to resolve software-specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists
• Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters
• Work with the C FTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation
• Work directly with Relativity’s staff as needed to resolve software-specific issues
• Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division
• Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest
• As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the C FTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity
• Perform Relativity demos, conduct training, and create user documentation for various workflows

Qualifications:

• At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience.
• Master’s degree or J.D., a Bachelor’s degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master’s degree
• Relativity RCA certification
• Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated
• Excellent oral and written communication skills required.
• Must be a U.S. citizen
• Must be able to obtain a Public Trust clearance

Ideally, you will also have

• Two (2) Relativity certifications, preferably, including the RCA
• A Relativity Master certification, ideal
• Experience using LAW Prediscovery and Conformity Engine preferred
• Experience using Microsoft SQL Server, helpful but not required
• Current or active clearance, preferred

Our commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world‑class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package:

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

#CJ$179,275.20 - $258,953.07 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Contact: Email: [email protected]