Senior Relationship Banker — Digital Banking Advisor

U.S. Bank; Charlotte (NC); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Paid holidays

Sick leave

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels. You will build trust, assess banking needs, open new accounts, and educate clients on products and digital services.

A proactive, customer-focused mindset and collaboration with branch teams are essential. The role emphasizes a digital-first approach, with strong emphasis on compliant, high-quality customer service and ongoing relationship management for both retail and small

Qualifications

• High school diploma or equivalent.
• Typically five+ years of job-related, retail banking experience or equivalent training.

Responsibilities

• Build and foster client relationships across multiple channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital self-service options and available products.
• Collaborate with branch staff to deliver excellent client experiences.

Skills

Relationship building

Client communication

Sales campaigns

Digital products

Bilingual English/French

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels. You will build trust, assess banking needs, open new accounts, and educate clients on products and digital services.

A proactive, customer-focused mindset and collaboration with branch teams are essential. The role emphasizes a digital-first approach, with strong emphasis on compliant, high-quality customer service and ongoing relationship management for both retail and small