Senior Relationship Advisor Digital Banking Growth

US Bank; Bedford (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthcare benefits

Life insurance

Disability coverage

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Ohio is seeking a Relationship Banker to engage customers across in-person and virtual channels, providing trusted guidance, opening accounts, and processing transactions.

The role emphasizes educating clients on digital tools and serving both consumer and business banking needs. You will build lasting relationships, collaborate with branch teams, and participate in sales campaigns while ensuring regulatory compliance and accurate service delivery.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong communication skills and ability to explain banking products clearly.
• Knowledge of consumer and business banking products and digital services.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels to provide counsel.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on available deposit and loan products and services and recommend solutions.
• Collaborate with branch team members to deliver an optimal client experience.
• Leverage digital tools to support customers and promote self-service options.

Skills

Relationship building

Customer service

Communication skills

Digital banking knowledge

Sales experience

Education

High school diploma or equivalent

Job description

U.S. Bank in Ohio is seeking a Relationship Banker to engage customers across in-person and virtual channels, providing trusted guidance, opening accounts, and processing transactions.

The role emphasizes educating clients on digital tools and serving both consumer and business banking needs. You will build lasting relationships, collaborate with branch teams, and participate in sales campaigns while ensuring regulatory compliance and accurate service delivery.