Senior Reimbursement Specialist - Remote Patient Support

Valeris; Louisville (KY); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with match

Paid time off and holidays

Job summary

Valeris is seeking a Sr. Reimbursement Case Manager/Specialist to provide dedicated support to patients, caregivers, and providers across the reimbursement lifecycle.

You will verify benefits, assist with enrollment, discuss affordability options, and coordinate resources to ensure access to prescribed therapies. In this remote role, you’ll act as a trusted liaison within the Patient Support Program, uphold confidentiality, and collaborate with internal stakeholders to deliver exceptional

Qualifications

• Strong critical thinking, problem-solving, and decision-making skills.
• Excellent written and oral communication capabilities.
• Attention to detail and follow-through in patient and provider communications.
• Organizational skills with ability to multitask in a fast-paced environment.

Responsibilities

• Provide inbound and outbound patient, caregiver, and provider support.
• Coordinate and monitor patient needs through reimbursement services workflows.
• Verify insurance benefits and assist with PA/Appeals processes.
• Serve as liaison to healthcare providers and clients for program information.

Skills

Critical thinking

Problem-solving

Decision-making

Communication

Attention to detail

Organizational skills

Empathetic listening

Customer service

Education

Associate or Bachelor's degree

Tools

Microsoft Office

Job description

Valeris is seeking a Sr. Reimbursement Case Manager/Specialist to provide dedicated support to patients, caregivers, and providers across the reimbursement lifecycle.

You will verify benefits, assist with enrollment, discuss affordability options, and coordinate resources to ensure access to prescribed therapies. In this remote role, you’ll act as a trusted liaison within the Patient Support Program, uphold confidentiality, and collaborate with internal stakeholders to deliver exceptional