Job Description
Pay Range: $105.34hr - $110.34hr
Responsibilities
- Serve as a collaborative partner to Legal, Engineering, Supply, and Scaled Operations teams to support daily operational needs.
- Establish and maintain operational rhythms, including stakeholder management, project tracking, documentation, and process improvement.
- Identify and implement opportunities to simplify, streamline, and automate regulatory workflows—leveraging AI and technology to boost efficiency.
- Align with Policy, Legal, Engineering, Data Science, and Operations teams to deliver impactful and measurable results.
- Partner with cross-functional leaders to explore, test, and roll out new tools, including AI-enabled solutions.
- Analyze operational and regulatory risks, identify strategic opportunities, and build reporting and tool infrastructure to support compliance needs.
- Lead change management initiatives and document best practices to improve efficiency and scalability.
Requirements
- 8+ years of progressive work experience in operations, management consulting, regulatory operations, or project management.
- Experience leading compliance, regulatory, or operational programs at scale with cross-functional teams.
- Strong analytical and problem-solving skills with proficiency in SQL, Excel, Looker (or similar tools).
- Proven ability to translate business and compliance challenges into system and process solutions.
- Excellent organizational, written, and verbal communication skills, including presentation and change management experience.
- Demonstrated ability to thrive in ambiguous, fast-paced, entrepreneurial environments.
Preferred
- Experience with CRM or workflow tools (Salesforce, Asana, Airtable).
- Exposure to AI-enabled tools in compliance, legal, or operational settings.
- Background supporting frontline operations teams through tool enablement and process rollout.