Senior Registered Client Service Associate - Conshohocken, PA

Raymond James; Conshohocken (Montgomery County); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in financial services is looking for a Senior Registered Client Service Associate to join their dynamic team in Conshohocken. This role is pivotal in providing high-quality administrative support to Financial Advisors and clients, ensuring smooth operations in a fast-paced environment. The ideal candidate will possess strong communication skills and a customer service orientation, along with the ability to manage multiple tasks effectively. With a commitment to professional growth and collaboration, this position offers a unique opportunity to thrive in a supportive and innovative workplace.

Qualifications

• 5+ years of experience in financial services or equivalent training.
• Proficiency in CRM software and Excel is essential.

Responsibilities

• Serve as the first point of contact for client interactions.
• Manage client onboarding and investment monitoring activities.
• Create reports to improve efficiency and track performance metrics.

Skills

CRM Software

Excel

Communication Skills

Customer Service Orientation

Stress Management

Education

High School Diploma

5+ years of financial services experience

Job description

Senior Registered Client Service Associate - Conshohocken, PA

Senior Registered Client Service Associate - Conshohocken, PA

Apply locations: Conshohocken, Pennsylvania - United States
Time type: Full time
Posted on: Posted 24 Days Ago
Job requisition id: R-0003620

Job Description

Job Summary

Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail-oriented, and creative problem solver to join our growing team. This essential role provides high-quality administrative support to Financial Advisors, their clients, and branch staff. The ideal candidate will have effective communication skills across multiple platforms and the ability to manage multiple tasks in a fast-paced environment. Join us and explore where a career at Raymond James could take you!

Responsibilities

1. Serve as the first point of contact for high volume interactions, including inquiries, quotes, and meeting scheduling with clients via phone, in-person, virtual, and mailings.
2. Manage and standardize best practices for activities like client onboarding, liquidity events, and investment monitoring.
3. Trade discretionary and non-discretionary products, maintain models, and track performance.
4. Service alternative investments and foreign accounts, including setup and maintenance.
5. Participate in live meetings with Financial Advisors and clients.
6. Manage budgeting and expenses for Financial Advisors.
7. Create reports to improve efficiency and track performance metrics.
8. Onboard new clients, open accounts, and research client/security info using internal databases.
9. Ensure client information complies with industry and firm requirements.
10. Work independently and within a team to support financial advisors and branch operations.
11. Assist with marketing efforts, seminars, and client events.
12. Engage in training and professional development to stay current with policies and industry standards.
13. Mentor junior team members and manage workflow for operational efficiency.
14. Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Understanding of company policies, managed account platforms, and industry regulations.
• Proficiency in CRM software, Excel, and communication platforms.
• Ability to organize, prioritize, and manage multiple tasks in a dynamic environment.
• Strong interpersonal and communication skills, both oral and written.
• Customer service orientation and stress management skills.

Education and Experience

• High School Diploma or equivalent plus five years of financial services experience, or an equivalent combination of education and training.

Licenses and Certifications

• SIE (required), Series 7, and Series 63/65/66 as required by state.
• Ability to obtain additional securities and advisory registrations as needed.

Additional Information

Work involves less than 25% travel. The work style is resident. Raymond James promotes a culture of growth, collaboration, and integrity, emphasizing professional development and diversity. We are an equal opportunity employer committed to merit-based decisions.