Senior Regional Manager - Affordable Housing

Fairstead ESC LLC; New York (NY); Sur place; USD 100 000 - 140 000; Plein temps

Avantages offerts par ce poste

Medical and Dental through UnitedHC

Vision plans

401(k) with company match

13+ paid holidays

PTO 20 days

Sick days 7

Life Insurance

Flexible Spending Account

Pet insurance

Disability Insurance

Discounts on appliances and more

Résumé du poste

Fairstead seeks a Senior Regional Manager to oversee day-to-day operations of multiple affordable housing communities in the New York region, driving financial performance and operational excellence.

You will lead leasing, maintenance, vendor relations, and HUD compliance, while implementing policies to meet NOI targets and enhance resident outcomes. This role demands strong leadership and hands-on management in a dynamic, mission-driven environment.

Qualifications

• Two (4) years of experience as a Regional Property Manager.
• Proficiency in YARDI/Real Page is required.
• Experience with REAC, NSPIRE, and MOR inspections.
• Affordable Housing industry certifications (COS, TCS, HCCP, NAHP, CPO, NSPIRE).
• Excellent communication, customer service, and organization.
• Ability to diffuse difficult situations.
• Knowledge of Affordable Housing.
• Ability to manage multiple priorities and deliver results.
• Bilingual English/Spanish is a plus.
• Present information clearly to management, vendors, and staff.
• Meet tight deadlines with quick turnaround.

Responsabilités

• Oversee day-to-day real estate property management in the region.
• Create leasing and marketing plans, and monitor HUD compliance.
• Prepare monthly variance analyses for CFO.
• Review budgets to meet NOI targets.
• Address resident complaints promptly and professionally.
• Supervise security measures, incident docs, and lease-violation reports.
• Implement preventive maintenance programs.
• Maximize rents via active rent level management and outreach.
• Handle vouchers in TRACS and liaise with Contract Administrator.
• Coordinate with staff and contractors to close work orders.
• Approve large-scale purchases.
• Perform other related duties as required.

Connaissances

YARDI/Real Page

Microsoft Office

Bilingual English/Spanish

Formation

Affordable Housing Certifications (COS, TCS, HCCP, NAHP, CPO, NSPIRE)

Outils

YARDI/Real Page

Microsoft Office Suite

Description du poste

Senior Regional Manager - Affordable Housing

New York, New York, United States

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

Fairstead has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned region, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives.

**** Can be from any of these locations - Mississippi, Tennessee, Florida, South Carolina, North Carolina, Georgia ****

RESPONSIBILITIES

• Complete oversight of all real estate property management functions including managing the day-to-day administrative and maintenance operations in their region.
• Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD.
• Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO (Chief Financial Officer).
• Conducts monthly budget review to ensure sites are meeting NOI.
• Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally.
• Supervises the appropriate building security measures, incident documentation, lease violation reports and proper notification of management, owner, and/or insurance carriers where necessary.
• Develops, implements, and assures continued implementation of preventive maintenance programs.
• Ensures that maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs.
• Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator.
• Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work.
• Approves the purchases of large-scale items/repairs.
• Performs other related duties as required.

BENEFITS

• Generous employer contribution for Medical and Dental through United Healthcare.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 13+ paid Holidays.
• 20 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

QUALIFICATIONS

• Two (4) years of experience as a Regional Property Manager.
• Proficiency in YARDI/Real Page is required.
• Experience with preparation and oversight of REAC, NSPIRE, and MOR inspections.
• Affordable Housing Industry certifications such as COS | TCS | HCCP | NAHP | CPO | NSPIRE/Inspection Certifications
• Exceptional communication, customer service, and organizational skills.
• Ability to diffuse difficult situations.
• In-depth knowledge of Affordable Housing.
• Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems.
• Bilingual in English and Spanish is a plus.
• Able to effectively present information and respond to questions from management, vendors, and associates.
• Adhere to tight deadlines and quick turnaround for deliverables.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Strong written and oral skills.
• Accurate with a strong attention to detail.
• Proficient in Microsoft Office Suite.

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

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