Senior Reference Data Specialist — FX Settlements

J.P. Morgan; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in New York is seeking a Reference Data Specialist within the Foreign Exchange Operations team to authenticate and maintain Standard Settlement Instructions, keep precise client reference data, and resolve exceptions quickly.

You will collaborate with Operations and stakeholders to prevent payment errors and enhance client outcomes. The role offers exposure to market products across FX, fixed income, and derivatives, while operating within global funds transfer policies and

Qualifications

• Ownership and responsibility in daily tasks.
• Excellent client focus and customer care.
• Accountable for team delivery of excellent customer service.
• In-depth understanding of financial markets and FX business.
• Excellent communication skills, written and oral.
• Flexibility to adjust to business needs.
• Exceptional time management, organizational skills, and prioritization.
• High-level analytical skills with attention to detail and accuracy.

Responsibilities

• Authenticate settlement instructions by completing external callback verification to ensure accuracy and control.
• Create, update, review, and approve Standard Settlement Instructions (SSIs) in line with established procedures and governance.
• Maintain high-quality client reference data, ensuring records are complete, current, and consistent across systems.
• Proactively identify, investigate, and escalate potential payment risks or errors, helping protect clients and the firm from financial and reputational impact.
• Deliver responsive, solutions-oriented support to internal partners and clients while adhering to global funds transfer policies and applicable regulatory requirements.
• Monitor workflows and controls with strong risk awareness, resolving breaks and exceptions quickly and efficiently.
• Collaborate with Operations teams to research inquiries, resolve escalations, and drive timely outcomes.
• Apply knowledge of financial markets and the securities industry to support accurate settlements and issue resolution.
• Demonstrate ownership and accountability for tasks, follow-through, and end-to-end outcomes.
• Use strong judgment, analytical thinking, and problem-solving skills to manage moderately complex scenarios and recommend actionable solutions.
• Uphold high standards of integrity and attention to detail, ensuring accuracy, compliance, and ethical conduct in settlement and payment processing.

Skills

Ownership

Client focus

Team delivery

FX market knowledge

Communication

Time management

Prioritization

Analytical skills

Tools

SWIFT MT MT103/MT202

Job description

JPMorgan Chase & Co. in New York is seeking a Reference Data Specialist within the Foreign Exchange Operations team to authenticate and maintain Standard Settlement Instructions, keep precise client reference data, and resolve exceptions quickly.

You will collaborate with Operations and stakeholders to prevent payment errors and enhance client outcomes. The role offers exposure to market products across FX, fixed income, and derivatives, while operating within global funds transfer policies and