Senior Recruiter, Graduate Programs

Case Western Reserve University; Cleveland (OH); Hybrid; USD 66,000 - 97,000; Full time

Benefits offered by this job

Healthcare

Tuition assistance

Paid time off

Winter recess

Job summary

Case Western Reserve University is seeking a Senior Recruiter for Graduate Programs to drive pipeline growth, engage prospects, and convert inquiries into enrolled students across its graduate business programs. You will manage territories, conduct consultations, and nurture relationships with alumni, employers, and faculty to achieve recruitment goals.

The role requires strong consultative selling, relationship management, and data-driven decision making, with travel and a hybrid work

Qualifications

• 5 years of progressively responsible experience in recruitment, admissions, enrollment management, or related fields.
• Bachelor's degree required; Master's degree preferred.

Responsibilities

• Generate enrollment demand and pipeline growth for graduate programs.
• Drive applicant conversion and enrollment outcomes through consultations and follow-up.
• Represent graduate programs at recruitment events and build market relationships.
• Maintain pipeline performance using CRM and enrollment systems.

Skills

Recruitment

CRM platforms

Relationship building

Prospect development

Communication

Education

Bachelor's degree

Master's degree preferred

Tools

CRM systems

Prospect outreach tools

Job description

Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $65,779 and $97,038, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

POSITION OBJECTIVE

The Senior Recruiter, Graduate Programs drives pipeline growth, applicant conversion, and enrollment generation across assigned graduate business programs. Working closely with prospective students, alumni, employers, faculty, and internal stakeholders, this position is responsible for generating qualified prospects, developing recruitment territories, cultivating relationships, and converting candidates into enrolled students. The role serves as the primary relationship owner throughout the recruitment process, guiding prospects from initial inquiry through enrollment while delivering a consultative, high-touch experience. Success is measured through pipeline growth, application generation, conversion rates, enrollment outcomes, and achievement of recruitment goals.

Essential Functions

• Generate enrollment demand and pipeline growth. Develop and execute recruitment strategies that generate qualified prospects and expand enrollment pipelines for assigned graduate programs. Build and manage recruitment territories, prospect portfolios, and relationship networks that support enrollment growth. Identify, engage, and cultivate prospective students through outbound outreach, referrals, partnerships, events, and other recruitment channels. Maintain a strong focus on pipeline development, prospect engagement, and application generation. (35%)
• Drive applicant conversion and enrollment outcomes. Manage an active recruitment pipeline from inquiry through enrollment. Conduct consultations, interviews, and follow-up activities that help prospects evaluate program fit, navigate the admissions process, and make informed enrollment decisions. Maintain consistent engagement and advance prospects through the enrollment funnel to improve conversion rates and enrollment outcomes. Demonstrate accountability for achieving established enrollment and recruitment goals. (30%)
• Represent graduate programs in the market. Represent Weatherhead at recruitment events, employer visits, conferences, webinars, information sessions, and other outreach activities. Communicate program value, career outcomes, and return on investment to prospective students and external stakeholders. Develop relationships with employers, alumni, referral sources, and community organizations that strengthen market presence and generate enrollment opportunities. (20%)
• Maintain pipeline performance and operational discipline. Utilize CRM and enrollment systems to manage prospect activity, communications, pipeline progression, and reporting. Maintain accurate records, monitor recruitment performance, and support forecasting efforts. Ensure timely follow-up, responsiveness, and adherence to established recruitment processes and service standards. (10%)

Nonessential Functions

• Support strategic recruitment initiatives. Partner with enrollment leadership, marketing, faculty, alumni, and university stakeholders to support recruitment initiatives and enrollment goals. Provide market feedback, prospect insights, and competitive intelligence that inform recruitment strategy, program positioning, and enrollment planning. (5%)
• Utilize CRM, reporting tools, and emerging technologies to improve prospect engagement, productivity, and recruitment effectiveness. (5%)

Perform other duties as assigned.

CONTACTS

Department: Continuous contact with recruitment leadership, faculty, academic program leaders, marketing, and administrative staff to support enrollment goals to maintain workflow, address concerns, make adjustments and use or interpret established procedures.

University: Frequent contact with admissions, financial aid, student services, alumni relations, and other university stakeholders to maintain workflow, address concerns, facilitate and promotion cooperation.

External: Continuous contact with employers, alumni, community organizations, professional associations, and referral partners to exchange information.

Students: Continuous contact with prospective and admitted students to represent the school.

Supervisory Responsibilities

This position has no direct supervision of staff employees.

Qualifications

Experience: 5 years of progressively responsible experience in recruitment, admissions, enrollment management, sales, account management, business development, or related fields.

Education: Bachelor's degree required. Master's degree preferred.

Required Skills

• Demonstrated success achieving measurable goals related to enrollment, sales, customer acquisition, business development, or pipeline conversion.
• Experience managing active pipelines, developing territories, and cultivating relationships through complex decision-making processes preferred.
• Demonstrated ability to generate pipelines, build relationships, and achieve measurable enrollment, sales, or business development goals.
• Strong consultative selling, relationship management, and prospect development skills.
• Executive presence and the ability to credibly represent Weatherhead with prospective students, employers, alumni, faculty, and other stakeholders.
• Exceptional verbal, written, presentation, and interpersonal communication skills.
• Strong follow-through, responsiveness, and execution discipline.
• Ability to prioritize competing opportunities and manage a high-volume pipeline.
• Comfort operating in goal-driven environments with clear performance expectations and accountability.
• Strong organizational and time management skills.
• Ability to analyze prospect needs, identify opportunities, and guide candidates through complex enrollment decisions.
• Proficiency with CRM platforms and the ability to leverage technology, data, and artificial intelligence to improve productivity and recruitment outcomes.
• Ability to work independently while contributing to a collaborative team environment.
• Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
• Ability to meet consistent attendance.
• Ability to interact with colleagues, supervisors, and customers face to face.

Working Conditions

Ability to travel is essential, including regional and national travel for recruitment events, employer visits, conferences, and enrollment activities (approximately 25¿40%). Evening and weekend hours are regularly required to support recruitment events, information sessions, and enrollment cycles.

This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.