Senior Recruiter, Customer Experience

SupportFinity™; San Francisco (CA); On-site; USD 139,000 - 168,000; Full time

Benefits offered by this job

Restricted Stock Units

Comprehensive health, dental & vision insurance

401(k) Retirement plan with company match

Job summary

Crusoe is seeking a Senior Recruiter for Customer Experience to join our fast-growing GTM organization. You will own full-cycle recruiting for GTM roles, partnering closely with senior leadership and managing an active requisition load.

The role requires 4-7 years of GTM recruiting experience, a keen ability to navigate compensation discussions, and a process-oriented mindset. Benefits include competitive compensation, paid time off, and comprehensive health insurance.

Qualifications

• 4-7 years of full-cycle GTM recruiting experience.
• Experience partnering with senior leaders.
• Startup or high-growth company experience preferred.

Responsibilities

• Own full-cycle recruiting for GTM roles.
• Act as a trusted advisor to hiring managers.
• Design and execute targeted sourcing strategies.

Skills

Full-cycle GTM recruiting experience

Process-oriented

Passive sourcing expertise

Navigating compensation discussions

Education

Bachelor’s degree or equivalent practical experience

Tools

Applicant Tracking System (ATS)

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem‑solving, opportunity‑finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high‑performing team that believes in each other, come build with us at Crusoe.

About the Role

We are seeking a Senior Recruiter, Customer Experience to join our growing GTM organization. This individual will serve as the primary owner of Customer Success, Sales Engineering, Solutions Engineering, Support Engineering and Customer Experience roles partnering closely with our Senior Director of Customer Experience.

This role is designed for a highly autonomous recruiter who can run complex, high‑bar hiring end-to-end, manage senior stakeholders, and operate as a true talent partner. You will inherit an active, high‑impact requisition load and play a critical role in enabling the recruiting team to scale by taking ownership of execution while leadership focuses on strategy, planning, and org design.

This is a fully onsite position, requiring five days a week at either our San Francisco, CA, Sunnyvale, CA, or Bellevue, WA office.

What You'll Be Working On

• Own full-cycle recruiting for GTM roles, like CSM and Customer Experience including senior, principal and director-level roles
• Act as a trusted advisor to hiring managers, providing guidance on role scoping, leveling, market dynamics, and hiring tradeoffs
• Partner with Customer Success, Cloud Engineering, and Sales Engineering stakeholders to deeply understand business priorities and hiring needs
• Design and execute targeted sourcing strategies
• Proactively identify, engage, and assess both active and passive candidates for current and future needs
• Manage candidate pipelines with precision, ensuring strong momentum, clear communication, and an exceptional candidate experience
• Lead offer strategy discussions, including compensation, equity, leveling, and closing, in partnership with leadership and compensation teams
• Maintain impeccable data hygiene in the applicant tracking system, ensuring accurate tracking, dispositioning, and reporting
• Build and nurture long-term talent networks for GTM talent to support ongoing and future hiring needs

What You'll Bring to the Team

• Bachelor’s degree or equivalent practical experience
• 4-7 years of full-cycle GTM recruiting experience, with direct ownership of GTM roles
• Highly process oriented - knows how to hold interviewers accountable to hiring playbooks
• Experience partnering with senior leaders and influencing hiring decisions through data, insight, and judgment
• Deep expertise in passive sourcing, including LinkedIn and other strategic sourcing channels
• Proven ability to manage multiple complex searches simultaneously without sacrificing quality or candidate experience
• Confidence navigating compensation discussions, including equity-based offers
• High attention to detail and a track record of maintaining clean, accurate documentation in an ATS
• Comfort operating with ambiguity and evolving priorities in a dynamic environment
• Startup or high-growth company experience is strongly preferred

Benefits

• Competitive compensation
• Restricted Stock Units
• Paid time off & paid holidays
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off

Compensation Range

Compensation will be paid in the range of up to $139,000 - $168,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.