Senior Real Estate Account & Strategy Manager

Lockton; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading insurance brokerage firm in Kansas City seeks an experienced professional for client service excellence. The role involves maintaining relationships, overseeing business service, and providing strategic advice while ensuring policy compliance. Candidates should possess a Bachelor's Degree in Business Administration and more than 7 years of client services experience, with strong knowledge of Microsoft Office. Excellent communication skills and the ability to mentor junior staff are essential. This position is based in Missouri, requiring the ability to travel if needed.

Qualifications

• More than 7 years of client services experience is required.
• Demonstrates strong working knowledge and experience within the brokerage industry.
• Legally able to work in the United States.

Responsibilities

• Develop and maintain favorable internal and external relationships for customer service.
• Oversee servicing of a designated book of business.
• Research and resolve policy-related issues.
• Provide expertise in strategic planning and consultative advice to clients.
• Mentor and train junior-level staff.

Skills

Strong knowledge of Microsoft Office Suite

Strong verbal and interpersonal communication skills

Client services experience

Understanding of industry trends and governmental regulations

Organizational skills

Ability to meet deadlines

Education

Bachelor’s Degree in Business Administration or related field

Job description

A leading insurance brokerage firm in Kansas City seeks an experienced professional for client service excellence. The role involves maintaining relationships, overseeing business service, and providing strategic advice while ensuring policy compliance. Candidates should possess a Bachelor's Degree in Business Administration and more than 7 years of client services experience, with strong knowledge of Microsoft Office. Excellent communication skills and the ability to mentor junior staff are essential. This position is based in Missouri, requiring the ability to travel if needed.