Senior Radiology Clinical Specialist - West Coast

Medtronic plc; Los Angeles (CA); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Medtronic is seeking a Senior Radiology Clinical Specialist to support O-Arm Imaging and navigation products along the West Coast. You will deliver clinical and technical expertise to customers and employees while driving product utilization and patient outcomes.

You will train hospital staff, troubleshoot systems, and collaborate with CST to ensure seamless installations, instrument calibration, and regulatory compliance.

Formación

• Bachelor's degree and ARRT certification required.
• 4+ years of relevant experience, or 2 years with advanced degree.
• Current RT Certification (ARRT) required.

Responsabilidades

• Setup, support, and conduct O-Arm Imaging evaluations and on-site installations with surgeons and potential customers.
• Collaborate with hospital physicists when testing O-Arm for acceptance.
• Troubleshoot system hardware and software to maximize performance.
• Maintain tools and test equipment, ensuring calibration and SOP compliance.
• Identify and escalate quality improvements and regulatory forms.
• Provide telephone clinical support and update customer databases.
• Notify sales representatives of site issues and attend meetings/events for support.
• Educate hospital personnel and train clinicians; partner with CST to drive equipment utilization.

Conocimientos

O-Arm Imaging

Clinical support

Troubleshooting

Training others

Customer communication

Educación

Bachelor's degree

ARRT Certification

Herramientas

Microsoft Office

O-Arm System

Descripción del empleo

We anticipate the application window for this opening will close on - 23 Oct 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

As one of Medtronic's three comprehensive portfolios, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission to alleviate pain, restore health, and extend life, our Cranial & Spinal Technologies (CST) Operating Unit develops and delivers an integrated ecosystem of spinal implants, navigation and robotic guidance systems, advanced imaging, and data-driven planning tools for complex spine and cranial procedures. Platforms such as AiBLE connect these technologies to enhance surgical precision, streamline workflows, and support improved patient outcomes around the world.

The Senior Radiology Clinical Specialist provides clinical, technical, and product knowledge support to existing and potential customers and employees in O-Arm Imaging & Navigation products.

Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to represent medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

This role will cover the West Coast. Travel for this role is 70-75% .

Primary Responsibilities:

Technical Support

• Setup, support, and conduct O-Arm Intraoperative Imaging clinical evaluations and on-site installations with surgeons and potential customers
• Work with hospital Physicists when testing O-arm for acceptance
• Troubleshoot system hardware and software to maximize system performance
• Maintain tools and test equipment properly and ensuring they are calibrated
• Follow and adhere to Standard Operating Procedures, including completing all necessary Regulatory forms
• Identify and escalte quality improvements

Customer Support

• Provide telephone clinical support to customers
• Update customer database for products installed, serial numbers, and surgeons trained, site specific information, open issues, following up on part returns and all open calls
• Notify sales representatives concerning site issues for follow-up
• Attend customer meetings, shows, and conventions to provide technical support
• Follow and adhere to MDT policies in regard to Travel and Entertainment expenses

Educational Support

• Educate and train hospital personnel, including radiology, OR staff, and physicians
• Serve as technical resource for surgeons, clinicians and others being trained
• Partner with other MDT business representatives, mainly CST, to drive equipment utilization
• Other duties as assigned/requested by management

Required Qualifications:

• Bachelor's degree
• Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
• Current RT Certification (ARRT)

Preferred Qualifications:

• Prior technical service, support or training experience, OR experience
• Knowledge of the OR environment and working around sterile fields
• Knowledge of anatomy and medical terminology is important
• Solid aptitude for using mechanical and electronic devices
• Experience in conflict management
• Proficient in the use of PC software applications including Microsoft Office suite
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions a