Senior Quant Analytics - Customer Loyalty Insights

Testing Site - JPMC; Wilmington (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

Testing Site - JPMC in Wilmington, DE seeks a Quant Analytics Senior Associate to advance customer loyalty analytics. You’ll translate data into insights and influence strategies across teams, driving business impact with data-driven decisions.

You’ll own analytics across the lifecycle, from data development to presenting findings, and will stay ahead on AI trends to enhance capabilities and outcomes for customers and the business.

Qualifications

• 2+ years of related analytics experience.
• Bachelor’s degree in a quantitative field required.
• Solid data management, governance, and data architecture knowledge.
• Ability to present fact-based recommendations clearly.
• Strong written and oral communication with stakeholders at all levels.

Responsibilities

• Leverage SQL, Alteryx, Python, Tableau to analyze complex data sets.
• Clean, transform, and interpret trends and patterns in data.
• Identify KPIs, perform trend analyses, segmentation, and optimization.
• Partner with Customer Experience Groups to advise on strategies.
• Stay updated on AI and ML trends to enhance analytics capabilities.
• Prepare and deliver presentations with data narratives for executives.
• Document data lineage and scope analytics projects.
• Develop hypotheses and conduct analyses to generate insights.
• Collaborate with cross-functional teams to improve customer experience.
• Present findings in analytics meetings and Business Unit Reviews.

Skills

2+ years experience

Communication skills

Structured thinker

Education

Bachelor’s degree in a quantitative or related field

Master’s degree or PhD in a relevant field

Tools

SQL

Alteryx

Python

Tableau

Adobe Analytics

Competitive Intelligence

Job description

Testing Site - JPMC in Wilmington, DE seeks a Quant Analytics Senior Associate to advance customer loyalty analytics. You’ll translate data into insights and influence strategies across teams, driving business impact with data-driven decisions.

You’ll own analytics across the lifecycle, from data development to presenting findings, and will stay ahead on AI trends to enhance capabilities and outcomes for customers and the business.