Senior Quality Technical Specialist OH

Dayton T. Brown, Inc.; Cincinnati (OH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Tuition reimbursement

Private medical, vision, and dental insurance

Profit sharing and 401(k) with company match

Work/life balance and family values

Job summary

Dayton T. Brown, Inc. is looking for a Senior Quality Technical Specialist in Cincinnati, Ohio. Applicants need to be US Citizens with an active Secret security clearance. The role demands strong collaboration, analytical skills, and a commitment to quality assurance in technical documentation.

The ideal candidate will have over 7 years of experience managing documentation, ensuring compliance with FAA and ISO standards, and will be involved in continuous improvement initiatives. This full-time position does not allow remote work.

Qualifications

• 7+ years of experience in quality assurance for technical documentation or publication development.
• Strong familiarity with content management systems (CMS) and version control tools.
• Excellent attention to detail and ability to simplify complex technical concepts.

Responsibilities

• Review technical documents for grammatical accuracy and compliance.
• Collect and report documentation quality metrics.
• Collaborate with teams to resolve discrepancies.

Skills

Technical writing standards

S1000D standards

Quality assurance metrics

Content management systems (CMS)

Microsoft Office applications

Education

2- or 4-year degree or equivalent experience

Job description

Senior Quality Technical Specialist

Location: Cincinnati, Ohio. US Citizenship required. Security Clearance: Active Secret required.

We are seeking a qualified and motivated Senior Quality Technical Specialist to join our team in a full-time, on-site capacity. This position is based in Cincinnati, Ohio, and requires daily in-person attendance. Remote work or telecommuting is not authorized for this role. The ideal candidate will bring a strong commitment to collaboration, communication, and hands‑on engagement with our team and operations.

Responsibilities

• Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards (S1000D, ISO).
• Perform content audits and validations across document versions to ensure alignment with source data, engineering changes, and product updates.
• Collaborate with writers, illustrators, engineers, and subject matter experts to resolve discrepancies and improve document quality.
• Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
• Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
• Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, first pass yield (FPY), compliance scores, and rework levels to support continuous improvement.
• Establish baseline KPIs and trends related to documentation accuracy, review efficiency, and publishing cycle times.
• Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.
• Ensure compliance with company documentation policies and applicable regulatory standards (e.g., FAA, FDA, ISO 9001, AS9100).
• Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.
• Lead Corrective Action Request (CAR) and Root Cause Analysis (RCA) events.
• Monitor and analyze product conformity to meet customer requirements.
• Monitor and analyze performance of on‑time delivery and customer satisfaction.
• Develop and maintain strong relationships with customers.

Required Qualifications

• 2- or 4‑year degree or equivalent experience.
• 7+ years of experience in quality assurance for technical documentation or publication development.
• Strong knowledge of technical writing standards and style guides.
• Strong familiarity with S1000D standards.
• Experience with content management systems (CMS), version control tools, and XML environments.
• Excellent attention to detail and ability to simplify complex technical concepts.
• Strong analytical skills with experience in collecting and reporting QA metrics.
• Strong organizational and communication skills.
• Strong relationship building, decision‑making, and problem‑solving skills.
• Ability to work in pressure situations.
• Strong computer skills and proficiency in all Microsoft Office applications and markup/review tools.
• US Citizenship required.
• Security Clearance: Active Secret required, or ability to obtain and maintain a U.S. Government Secret clearance.

Preferred Qualifications

• ASQ Quality Certifications.
• DoD Aviation Maintenance Quality Assurance experience.
• Turbine Engine experience.
• A&P Certification.
• International Organization for Standards (ISO) experience.
• Experience with Lean, Six Sigma, and Total Quality Management (TQM).

Benefits

• Tuition reimbursement.
• Private medical, vision, and dental insurance.
• Profit sharing and 401(k) with company match.
• Work/life balance and family values.

Dayton T. Brown, Inc. is an equal opportunity employer – Veterans and Disabled.