Senior Quality & Supplier Problem Solver

Webasto Group; Auburn Hills (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Webasto Group in Auburn Hills, MI, seeks a quality-focused professional to serve as the interface for customers and suppliers on quality matters. You will identify causes of complaints, record quality reports, and drive corrective actions in collaboration with Webasto plants and suppliers.

Responsibilities include initiating defect measures, supervising problem-solving, and overseeing supplier escalations, audits, and supplier development for new and existing products.

Qualifications

• Engineering degree or master craftsman/technician
• Experience in Process Management, Production Technologies, or Quality
• Team and communication skills, as well as assertiveness
• Mastery of automotive core tools (QVP/RGA, FMEA, MSA, SPC, PLP, PPAP/PPF, 8D)
• Knowledge of production metrology, statistics, and product liability
• Auditor training according to VDA 6.3 desirable
• Very good knowledge of English, both written and spoken

Responsibilities

• Contact person and interface for our customers/suppliers in all quality matters, especially in case of technical complaints
• Identification and evaluation of the causes of customer/supplier complaints and recording of quality reports with the aim of initiating, implementing, and monitoring corrective measures in the event of quality defects
• Initial sampling of purchased parts from Webasto plants according to automotive standards
• Initiation of measures in case of defects on purchased parts, including the technical supervision of the problem-solving process with the supplier/Webasto plant
• Demanding and tracking of measures/plan within the scope of a supplier escalation
• Planning and execution of supplier audits, as well as monitoringof the measures taken
• Participation in supplier selection and development on the occasion of the introduction of new and support of current products and product series

Skills

Teamwork

Communication

Assertiveness

Education

Engineering degree

Master craftsman/technician

Tools

QVP/RGA

FMEA

MSA

SPC

PLP

PPAP/PPF

8D

Job description

Webasto Group in Auburn Hills, MI, seeks a quality-focused professional to serve as the interface for customers and suppliers on quality matters. You will identify causes of complaints, record quality reports, and drive corrective actions in collaboration with Webasto plants and suppliers.

Responsibilities include initiating defect measures, supervising problem-solving, and overseeing supplier escalations, audits, and supplier development for new and existing products.