Quality Engineer Operation (HKMC)

Webasto Group; Ellabell (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Webasto in Ellabell, GA is seeking a Quality Engineer to help ensure product quality during pilot and mass production, with a focus on roof systems, fit, function, and customer satisfaction.

You will coordinate issue resolution, provide corrective actions, and work with manufacturing, engineering, and logistics to drive continuous improvement. Some travel to support field and production activities may be required.

Qualifications

• Bachelor's degree in Engineering, Quality Management, Automotive Technology, or related field.
• Experience in automotive quality, resident engineering, launch support, or customer quality functions.
• Strong understanding of vehicle systems, product validation, and manufacturing quality processes.
• Experience supporting pilot builds, pre-series production, and mass production launch activities.
• Knowledge of quality tools and methodologies such as 8D, 5 Why, Fishbone Analysis, FMEA, and Root Cause Analysis.

Responsibilities

• Monitor and support product quality performance during Pilot and Mass Production (pre-series) phases.
• Perform vehicle system evaluations related to roof systems, including fit, function, and matching verification.
• Serve as the primary customer interface for quality-related topics and provide immediate support when critical issues are escalated.
• Coordinate issue resolution activities and communicate quality status, risks, and corrective actions to project teams.
• Support fabric and material color evaluations to ensure compliance with customer specifications and appearance requirements.
• Investigate packaging and logistics issues at customer and warehouse locations, providing timely feedback and corrective action recommendations.
• Conduct on-site inspections of defective products and support sorting and containment activities at third-party logistics facilities.
• Monitor inventory conditions and coordinate inventory status updates with logistics partners and internal stakeholders.
• Support warehouse operations by coordinating workspace, material flow, and logistics-related requirements.
• Collaborate with manufacturing, engineering, supplier quality, and customer teams to drive continuous quality improvement and customer satisfaction.

Skills

Korean C2

Quality problem solving

Communication skills

Stakeholder management

MS Office

Quality reporting systems

Education

Bachelor's degree in Engineering, Quality Management, Automotive Technology

Tools

8D

5 Why

Fishbone Analysis

FMEA

Root Cause Analysis

Job description

Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?

You can look forward to these exciting tasks:

• Monitor and support product quality performance during Pilot and Mass Production (pre-series) phases to ensure successful program launches.
• Perform vehicle system evaluations related to roof systems, including fit, function, and matching verification with completed vehicles.
• Serve as the primary customer interface for quality-related topics and provide immediate support when critical issues are escalated by the customer.
• Coordinate issue resolution activities and communicate quality status, risks, and corrective actions to Webasto project teams.
• Support fabric and material color evaluations to ensure compliance with customer specifications and appearance requirements.
• Investigate packaging and logistics issues at customer and warehouse locations, providing timely feedback and corrective action recommendations.
• Conduct on-site inspections of defective products and support sorting and containment activities at third-party logistics facilities.
• Monitor inventory conditions and coordinate inventory status updates with logistics partners and internal stakeholders.
• Support warehouse operations by coordinating workspace, material flow, and logistics-related requirements.
• Collaborate with manufacturing, engineering, supplier quality, and customer teams to drive continuous quality improvement and customer satisfaction.

This is what you bring to us:

• Korean C2 Level or Mothertogue is a must do the work with our Korean based Partners
• Bachelor's degree in Engineering, Quality Management, Automotive Technology, or a related field, or equivalent professional experience.
• Experience in automotive quality, resident engineering, launch support, or customer quality functions.
• Strong understanding of vehicle systems, product validation, and manufacturing quality processes.
• Experience supporting pilot builds, pre-series production, and mass production launch activities.
• Knowledge of quality tools and methodologies such as 8D, 5 Why, Fishbone Analysis, FMEA, and Root Cause Analysis.
• Ability to analyze quality issues and drive corrective and preventive actions in collaboration with cross-functional teams.
• Experience working directly with OEM customers and managing customer escalations.
• Familiarity with logistics, packaging, inventory management, and warehouse operations.
• Strong problem-solving, communication, and stakeholder management skills.
• Proficiency with Microsoft Office applications and quality reporting systems.
• Ability to travel locally and respond quickly to customer and production-related issues.

Applications from qualified individuals with disabilities are expressly welcome.

Get to know us here and find out why we are passionate about attracting talent to Webasto.

Equal Employment Opportunity Statement

Webasto is an Equal Opportunity Employer. We do not discriminate against race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.

Job Location: Ellabell, 31308 1500 Genesis Dr., GA

At Webasto, quality is not just a word but a philosophy. Great emphasis is placed on the highest product and service standards to meet our customers' expectations. Quality management is deeply integrated into Webasto's projects from start to finish, serving not only as a control function but, more importantly, as a key support function.