Senior Quality Manager, Product Assurance & Compliance

Flex; West Columbia (SC); On-site; USD 110,000 - 140,000; Full time

Job summary

Flex in Columbia, SC is seeking a seasoned Quality Manager to develop, implement, and coordinate robust product assurance programs to prevent defects in new or existing products. You will report to senior leadership and collaborate across engineering, operations, and supply chain.

The role includes leading customer and regulatory audits, interfacing with customers on technical and quality issues, and driving continuous improvement with formal processes and metrics.

Qualifications

• Bachelor's degree in Engineering or related field with 8+ years in quality systems.
• Experience developing and maintaining quality systems and processes.
• Strong leadership and cross-functional collaboration across teams.
• Knowledge of regulatory standards applicable to manufacturing.

Responsibilities

• Develop and coordinate product assurance programs to prevent defects.
• Interface with customers on technical/quality issues and audits.
• Manage customer audits and regulatory/compliance audits.
• Lead management meetings to align policies and budgets.
• Drive continuous improvement with cross‑functional process controls.

Skills

Quality Management

Process Improvement

Regulatory Compliance

Customer Relationships

Education

Bachelor's degree in Engineering

Tools

Oscilloscope

Soldering

Cables: Crimping

Inspection tools

Testing equipment

Job description

Flex in Columbia, SC is seeking a seasoned Quality Manager to develop, implement, and coordinate robust product assurance programs to prevent defects in new or existing products. You will report to senior leadership and collaborate across engineering, operations, and supply chain.

The role includes leading customer and regulatory audits, interfacing with customers on technical and quality issues, and driving continuous improvement with formal processes and metrics.