Senior Quality Engineer, Products

Giga Energy; Boston (MA); On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

401(k) with 4% employer match

Unlimited PTO

Parental leave

Health, dental, and vision insurance

Equity options

Job summary

Giga Energy is seeking a Quality Manager to own the full quality value chain across supplier locations in Mexico and to build the QMS from the ground up. Located onsite in Los Angeles, you will lead audits, ensure UL/NECA/NEMA and customer-specific compliance, and drive supplier quality improvements while leading a growing team.

The role requires 5+ years in quality within electrical/manufacturing, ASQ CQE or Six Sigma, PFMEA and control plans, and strong cross-functional leadership in a

Qualifications

• Degree in Mechanical, Electrical, Industrial Engineering or a related technical field.
• 5+ years in quality engineering/management in electrical, power, or industrial manufacturing.
• Solid understanding of UL 891/67 or equivalent LV switchgear/panelboard standards.
• Experience managing supplier quality in international CM environments.

Responsibilities

• Develop and maintain a ISO 9001-compliant QMS and quality policies.
• Lead internal and external audits and certification efforts.
• Interface with UL Compliance Officers and third-party agencies.
• Manage supplier qualification, PPAP-like documentation, and SCAR processes.
• Lead root cause analysis and 8D for internal and field issues.
• Collaborate with cross-functional teams to improve quality KPIs.

Skills

Quality engineering

Audits

Root cause analysis (8D)

Process improvement

Education

Mechanical, Electrical or Industrial Engineering degree

Tools

ERP quality modules

PFMEA

Control plans

QMS tooling

Job description

Giga is building gigawatts of AI data centers to hasten a future of intelligence and abundance. We build data centers fast and at scale by combining the capabilities of an equipment supplier, engineering firm, general contractor, and real estate developer under one roof. Our team moves quickly and thinks practically. If you're ready to make an impact in an industry that matters, we're looking for people like you.

• The Pace: We're building at a speed most companies talk about but never actually operate at. If you've been bored somewhere else, you won't be here.
• The Impact: Every person at Giga touches the work that matters. No layers, no waiting for approval chains. You'll see your fingerprints on what we ship.
• The Team: A team of operators defining the future of AI infrastructure. We recruit A-players from the most innovative companies in the world, and they choose Giga because the work here means more.
• The Moment: AI doesn't run without power, and that's us. Giga is the picks and shovels behind the AI revolution. This industry is about to explode, and you'll be in the room where it's already happening.

What you’ll do

Giga Energy builds mission-critical power infrastructure for AI datacenters — switchboards, panelboards, unit substations, and modular data centers delivered to hyperscaler and utility customers across North America. As Quality Manager, you will own the full quality value chain at supplier locations in Mexico. From supplier qualification and incoming inspection through in-process assembly controls, UL compliance, and post-delivery customer issue resolution. You will also build and maintain the QMS from the ground up and lead a growing quality team.

Where you’ll work

This role will be based onsite in Los Angeles, California.

Responsibilities

1. Quality Management System (QMS)

• Develop and implement a QMS aligned with ISO 9001; create and maintain the Quality Manual, quality policies, procedures, and work instructions.
• Lead internal and external audits, including ISO certification efforts
• Interface with UL Compliance Officers and third-party agencies during audits.
• Maintain product compliance matrix mapping each product line to applicable UL, NEC, NEMA, and customer-specific requirements.
• Develop and maintain the Approved Vendor List (AVL); lead supplier qualification, periodic re-qualification audits, and scorecard reviews.
• Write and manage Supplier Quality Agreements (SQAs) covering material certifications, First Article Inspection (FAI), critical specs, and dimensional tolerances.
• Issue Supplier Corrective Action Requests (SCARs) and track to closure using 8D methodology; drive root cause and permanent corrective action on repeat escapes.
• Implement pre-shipment inspection checkpoints at overseas CM facilities to prevent quality escapes from reaching Giga facilities.
• Ensure all incoming materials meet specifications — manage PPAP-equivalent documentation (material certs, CoC, test reports).

3. Incoming, In-Process & Final Inspection

• Design and maintain the incoming quality control (IQC) process — AQL-based sampling plans accept/reject criteria, and non-conforming material (NCM) disposition workflow.
• Build inspection checklists for critical components: bus bars, breakers , CTs, SPDs..
• Define and implement in-process quality control plans (QCPs) and visual work instructions (VWIs) for safety-critical assembly operations — bus bar torquing, wiring termination, CT secondary connections.
• Lead final outgoing inspection and electrical test protocol: insulation resistance, continuity, CT polarity, and breaker functional tests — 100% on every unit.
• Maintain serialized test records and Certificate of Conformance (CoC) for every shipment.
• Establish routine, type, and special test protocols for Switchboards, panelboards and unit substations.
• Lead root cause analysis using structured tools; 8D, Fishbone, 5-Why, for internal non-conformances and field failures.
• Collaborate with manufacturing engineers on Lean/Six Sigma initiatives to reduce defects, scrap, and rework.
• Monitor and publish quality KPIs: incoming PPM, first-pass yield (FPY), scrap and rework rate, warranty claim rate, and Cost of Quality (CoQ) as % of revenue.
• Build and maintain live digital systems to capture, track, and resolve NCRs, SCARs, and customer complaints; maintain the calibration register for all gauges and test equipment.

Requirements

• Degree in Mechanical, Electrical, Industrial Engineering, or a related technical field.
• 5+ years of experience in quality engineering or quality management in electrical, power, or industrial manufacturing.
• Solid understanding of UL 891/67 compliance or equivalent LV switchgear/panelboard standards.
• Experience managing supplier quality in an international CM environment — audits, corrective actions, and FAI documentation.
• Proficiency in IQC sampling methodology and incoming inspection practices.
• Hands-on experience building PFMEA, control plans, and visual work instructions.
• Strong root cause analysis skills — 8D, Fishbone, 5-Why, A3.
• Proven ability to build and lead cross-functional quality teams across multiple sites.
• Strong communicator — able to write clear technical reports, interface with customers, and present quality data to leadership.
• Ability to collaborate effectively with cross-border engineering and production teams
• ASQ Certified Quality Engineer (CQE), Six Sigma Green Belt, or equivalent certification.
• Experience implementing or certifying a QMS to ISO 9001 from an early stage.
• Experience using digital quality tools — ERP quality modules, to track NCRs, SCARs, and KPIs.
• Fluent in Spanish
• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Monthly team onsites where all offices come in-person to collaborate

Pay Transparency

The range provided below is the role’s On Target Earnings ("OTE") range, meaning it includes both the commission / bonus target and annual base salary for the role (if applicable). This salary range may be inclusive of several career levels at Giga and will be narrowed during the interview process based on a number of factors, including the candidate’s experience and qualifications. Additional benefits include 401(k) plan plus subsidized medical, dental, and vision benefits.

Salary Range

$160,000 - $190,000 USD

Who we hire

We hire people who thrive in chaos and get sharper under pressure. You don't wait to be told what to do, you spot the gap and fill it. When there's work to be done, you do it. You make decisions with the information you have, move fast, and adjust along the way. We're not looking for perfect; we're looking for people who get things done.

Equal Opportunity Employer Statement

Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.Giga Energy complies with all applicable labor laws, including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.