Senior Quality Engineer - Lead CAPA & Process Excellence

FHLB Des Moines; Lowell (MA); On-site; USD 70,000 - 205,000; Full time

Job summary

Microchip Technology Inc. in the United States is seeking a Senior Quality Engineer to elevate product quality, process integrity, and operational excellence within our manufacturing facility.

This role drives timely resolution of nonconformances and CAPAs, optimizes inspection processes, and mentors quality inspectors to champion a culture of quality and accountability. You will collaborate with engineering, manufacturing, logistics, and customers to resolve issues, implement corrective

Qualifications

• Bachelor’s degree in engineering (four-year degree preferred).
• Minimum 5-8 years of experience as a Quality Engineer or equivalent; experience in the RF device industry is preferred.
• Strong verbal and written communication skills, with the ability to build positive relationships at all organizational levels.
• Proficient in the use of statistical concepts and tools (e.g., SPC, MSA, Minitab).
• Preferred experience with military and industry standards, including MIL-STD-750, MIL-STD-883, MIL-PRF-19500, MIL-PRF-38534, ISO9001, AS9100, AS9102, IPC J-STD-001.
• Proficient in Microsoft Office Suite for preparing detailed metrics, technical reports, and presentations.
• Demonstrated experience maintaining a Quality Management System in accordance with ISO9001.
• Excellent organizational, interpersonal, and communication skills.

Responsibilities

• Support and continuously improve the ISO9001 Quality Management System (QMS).
• Collaborate with internal and external stakeholders, including engineering, manufacturing, logistics, and customers, to resolve quality issues, implement corrective actions, and drive ongoing quality improvements.
• Partner with manufacturing teams to address in-house quality concerns, review nonconforming products, and recommend appropriate dispositions.
• Investigate and resolve customer-facing quality issues using root cause analysis tools (e.g., 8D, 5 Whys); prepare and facilitate both customer and internal corrective actions.
• Assess product impact in the event of calibration or test equipment failures.
• Provide comprehensive metrics and technical reports to management on internal quality performance; track and report significant nonconformances and recommend corrective actions.
• Develop and deliver regular training sessions for inspection and manufacturing staff on quality topics, fostering a culture of quality ownership at every level.
• Maintain effective communication and collaborative working relationships across departments and the organization; uphold professional competence and knowledge to ensure high-quality performance of all assigned duties.

Job description

Microchip Technology Inc. in the United States is seeking a Senior Quality Engineer to elevate product quality, process integrity, and operational excellence within our manufacturing facility.

This role drives timely resolution of nonconformances and CAPAs, optimizes inspection processes, and mentors quality inspectors to champion a culture of quality and accountability. You will collaborate with engineering, manufacturing, logistics, and customers to resolve issues, implement corrective