Senior Quality Engineer: Lead CAPA & ISO 9001

Emerson; Round Rock (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Emerson is seeking a Senior Quality Engineer to join our Austin, TX team. You will lead investigations, CAPA programs, and quality system improvements across hardware and software products.

You will partner with Engineering, Manufacturing, and Services to drive root-cause analysis and prevent recurrence. In this role you will own quality documentation, plan internal audits, and influence leadership with actionable metrics and improvement recommendations.

Qualifications

• Bachelor's degree in Engineering or related technical discipline.
• 8+ years of experience in Quality Engineering, Software testing, Manufacturing Engineering, or a related technical role.
• Strong expertise in root cause analysis and problem‑solving methodologies (8D, FMEA, 5 Why, Fishbone, CAPA).
• Experience working within ISO 9001 quality management systems.
• Demonstrated success leading cross‑functional teams and driving improvement initiatives.
• Strong communication, project management, and organizational skills.
• Legal authorization to work in the United States; sponsorship not provided.

Responsibilities

• Lead quality improvements for customer complaints, warranty returns, and critical quality issues.
• Drive investigations into customer concerns, internal nonconformances, and quality system issues using structured problem‑solving methodologies.
• Lead root cause analyses and implement corrective and preventive actions (CAPA).
• Maintain and continuously improve ISO 9001:2015‑compliant Quality Management System.
• Plan and execute internal audits and support external/customer audits.
• Own quality documentation, procedures, and records for compliance and effectiveness.
• Drive continuous improvement initiatives to enhance quality processes and business performance.
• Develop quality metrics, dashboards, and reporting tools to identify trends and drive actions.
• Provide regular quality performance insights to leadership.
• Identify opportunities to reduce Cost of Quality and warranty expenses.

Skills

Quality engineering

Root cause analysis

CAPA

8D

FMEA

Cross-functional collaboration

Education

Bachelor's degree in Engineering

Master's degree in Engineering, Business or related field

Tools

Microsoft Office

Job description

Emerson is seeking a Senior Quality Engineer to join our Austin, TX team. You will lead investigations, CAPA programs, and quality system improvements across hardware and software products.

You will partner with Engineering, Manufacturing, and Services to drive root-cause analysis and prevent recurrence. In this role you will own quality documentation, plan internal audits, and influence leadership with actionable metrics and improvement recommendations.