Senior Quality Engineer, Customer-Facing - Additive Casting

Beehive Industries; Loveland (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Life, and Disability;

401(k) with company match

Equity in the company

Job summary

Beehive Industries seeks a Senior Quality Engineer to lead customer-facing quality activities within our Additively Enabled Castings (AEC) business at the Cincinnati, Ohio facility. You will interpret customer requirements, develop plans, coordinate evidence, and drive quality actions from new product introduction through production launches.

You will partner with Engineering, Operations, and Quality Inspection to manage complex customer requirements, qualification packages, and documentation,

Qualifications

• Bachelor’s degree in engineering, engineering technology, manufacturing, quality, materials science, or a related technical discipline, or an equivalent combination of education and directly relevant experience.
• Five or more years of quality engineering experience in aerospace, defense, or another highly regulated manufacturing environment.
• Experience serving as a customer-facing quality representative or coordinating directly with customer quality organizations.
• Experience interpreting engineering drawings, specifications, purchase order requirements, and customer quality clauses.
• Knowledge of Advanced Product Quality Planning, Production Part Approval Process, PFMEA, control plans, and process validation.
• Working knowledge of AS9100 requirements.
• Experience planning, preparing, reviewing, or approving First Article Inspection and product qualification packages.
• Experience with nonconformance management, containment, root-cause analysis, corrective action, and effectiveness verification.
• Strong written communication, presentation, facilitation, and customer management skills.

Responsibilities

• Serve as the primary day-to-day quality contact for assigned AEC customers.
• Develop trusted relationships with customer quality, engineering, sourcing, and program representatives.
• Lead customer quality reviews covering qualification status, documentation, nonconformances, escapes, corrective actions, process changes, and quality performance.
• Provide timely, accurate, and transparent communication regarding quality risks, issues, containment, investigations, and corrective actions.
• Coordinate responses to customer quality inquiries, concerns, complaints, and requests for information.
• Represent Beehive during customer audits, source inspections, qualification reviews, corrective-action meetings, and other quality-related engagements.
• Lead quality communications when issues could affect product conformity, qualification, shipment, or customer acceptance.
• Partner with the Manufacturing Programs to ensure quality requirements, approvals, and risks are reflected in customer commitments and integrated program schedules.
• Escalate unresolved quality issues or overdue approvals that could affect program execution or customer satisfaction.
• Review purchase orders, drawings, specifications, quality clauses, customer flowdowns, and contractual requirements to identify applicable quality obligations.
• Interpret customer-specific quality requirements and translate them into clear internal plans, processes, deliverables, and acceptance criteria.
• Ensure customer quality requirements are appropriately flowed down to Engineering, Operations, Inspection, Sourcing, and external suppliers.
• Develop and maintain program quality plans, qualification plans, control plans, inspection plans, and customer deliverables matrices.
• Establish quality milestones for new product introduction, including process validation, inspection readiness, First Article Inspection, and customer approval.
• Participate in design, manufacturing-readiness, and production-readiness reviews to ensure quality requirements are addressed before release and launch.
• Apply risk-based quality-planning tools to identify potential product and process failures before they affect the customer.
• Support Advanced Product Quality Planning and Production Part Approval activities when required by the customer.
• Evaluate changes to drawings, specifications, materials, manufacturing processes, tooling, equipment, suppliers, or facilities to determine customer notification or approval requirements.
• Lead the planning, coordination, review, and submission of customer qualification and quality-documentation packages.
• Own First Article Inspection planning and submissions in accordance with applicable customer requirements.
• Coordinate customer-required documentation, including: First Article Inspection and product qualification packages, Manufacturing and process readiness documentation, Material, inspection, testing, and special-process certifications, Certificates of Conformance and shipment records, Process change notifications and customer approval requests, Deviation, concession, and waiver requests, Corrective action responses and supporting evidence, Source inspection, tooling, traceability, and production records, Customer-specific forms, reports, and portal submissions.
• Review submission packages for technical completeness, consistency, traceability, approval, and alignment with applicable revisions.
• Submit or authorize the submission of quality documentation through customer-designated portals and systems.
• Ensure customer quality records are properly controlled, retained, traceable, and audit ready.
• Develop standardized templates, workflows, and review practices that improve submission accuracy and scalability.
• Lead or support containment activities for customer complaints, product escapes, and internal nonconformances.
• Coordinate cross-functional root cause investigations using structured problem-solving methods.
• Develop and manage corrective and preventive action plans, ensuring actions address systemic causes and are completed on time.
• Prepare and present corrective action responses to customers using required customer formats.
• Coordinate deviation, concession, and nonconformance submissions requiring customer review or approval.
• Analyze defect, escape, rejection, return, and corrective-action data to identify trends and improvement priorities.
• Ensure lessons learned are incorporated into quality plans, control plans, work instructions, inspection methods, and future product launches.
• Develop and maintain customer quality dashboards and performance reporting.
• Identify recurring product, process, and documentation issues and lead cross-functional improvement efforts.
• Support internal audits and assessments related to customer-specific and program quality requirements.
• Coach employees on customer requirements, quality planning methods, documentation expectations, and structured problem-solving.

Skills

Customer-facing communication

Cross-functional coordination

Root-cause analysis

Quality planning

Documentation & reporting

Education

Bachelor’s degree in engineering or related technical discipline

Tools

AS9100 knowledge

PFMEA

First Article Inspection (FAI)

Job description

Beehive Industries seeks a Senior Quality Engineer to lead customer-facing quality activities within our Additively Enabled Castings (AEC) business at the Cincinnati, Ohio facility. You will interpret customer requirements, develop plans, coordinate evidence, and drive quality actions from new product introduction through production launches.

You will partner with Engineering, Operations, and Quality Inspection to manage complex customer requirements, qualification packages, and documentation,