Senior Quality Engineer

Nypro DR; Salt Lake City (UT); On-site; USD 100,000 - 130,000; Full time

Job summary

Jabil in Salt Lake City is seeking a Senior Quality Engineer to lead quality initiatives across a high-volume electronics manufacturing operation. You will partner with customers, operations, engineering, and supply chain to ensure compliance, drive improvements, and strengthen the site's quality culture.

You will own QMS deployment, lead audits, investigate issues, and mentor teams while applying Lean and Six Sigma tools to deliver world-class products and maintain ISO 9001 compliance.

Qualifications

• Bachelor's degree in a related technical field and 5+ years in electronics quality engineering.
• Experience leading audits and resolving customer quality concerns.
• Strong knowledge of ISO 9001 and quality management systems.

Responsibilities

• Lead quality engineering activities for NPI, production, and customer programs.
• Serve as primary quality interface for customers during audits and issue resolution.
• Drive QMS deployment and continuous improvement per ISO 9001 and standards.
• Lead CAPA investigations and root-cause analysis.
• Mentor quality engineers and cross-functional teams.
• Lead Lean Six Sigma and statistical problem solving initiatives.
• Support supplier quality activities.

Skills

Quality leadership

Audits

QMS deployment

CAPA

Root cause analysis

Lean Six Sigma

Statistical problem solving

Cross-functional collaboration

Customer interface

ISO 9001 knowledge

Education

Bachelor's degree in Quality Engineering

Engineering or related technical field

Tools

QMS software

Statistical software

Excel

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Location/Division Specific Information:

Jabil is seeking a Senior Quality Engineer to support our large-form-factor electronics manufacturing operation. This role is instrumental in driving product quality, customer satisfaction, and operational excellence across a complex, high-volume manufacturing environment. The successful candidate will serve as a key quality leader, partnering with customers, operations, engineering, and supply chain teams to ensure compliance, improve performance, and strengthen the site's quality culture.

How will you make an impact?

As a Senior Quality Engineer, you will play a critical role in maintaining and enhancing product quality, customer satisfaction, and manufacturing performance. You will lead quality initiatives, drive continuous improvement, and ensure compliance with customer, regulatory, and industry requirements. Through strong leadership, technical expertise, and customer engagement, you will help deliver world-class products while advancing the site's Quality Management System and operational excellence objectives.

What will you do?

• Lead quality engineering activities supporting new product introduction (NPI), production, and customer programs.
• Serve as the primary quality interface for customers, supporting audits, quality reviews, escalations, and issue resolution.
• Drive the implementation, maintenance, and continuous improvement of the site's Quality Management System (QMS) in accordance with ISO 9001, customer requirements, and industry standards.
• Lead investigations of customer complaints, internal nonconformances, and manufacturing defects using structured root cause analysis and corrective action methodologies.
• Develop and implement effective corrective and preventive actions (CAPA) to improve quality and reduce risk.
• Partner with manufacturing, engineering, supply chain, and program management teams to proactively identify and mitigate quality risks.
• Facilitate PFMEAs, control plans, process validations, inspection plans, and other quality planning activities for new and existing products.
• Analyze quality metrics and performance data to identify trends, drive improvements, and communicate results to leadership.
• Support internal, customer, and third-party audits and ensure timely closure of audit findings.
• Mentor and provide technical guidance to quality engineers and cross-functional teams on quality tools, systems, and best practices.
• Lead continuous improvement initiatives utilizing Lean Manufacturing, Six Sigma, and statistical problem-solving methodologies.
• Support supplier quality activities including qualification, performance monitoring, and corrective action management.

How will you get here?

• Bachelor's degree in Quality Engineering, Industrial Engineering, Manufacturing Engineering, Electrical Engineering, Mechanical Engineering, or another related technical field.
• Minimum of 5 years of progressive Quality Engineering experience within electronics manufacturing, EMS, or another complex manufacturing environment.
• Demonstrated experience working directly with customers to resolve quality concerns, lead audits, and manage quality performance.
• Strong experience developing, implementing, and maintaining Quality Management Systems (QMS).
• Proven ability to lead cross-functional quality initiatives and influence stakeholders across all levels of the organization.
• Experience utilizing quality tools and methodologies including FMEA, SPC, MSA, 8D, 5 Whys, CAPA, and root cause analysis.
• Experience supporting NPI, process validation, and manufacturing quality improvement initiatives.
• Excellent verbal, written, presentation, and problem-solving skills.

Knowledge, Skills, Abilities:

• Advanced knowledge of ISO 9001 and Quality Management System requirements.
• Strong leadership and mentoring capabilities.
• Customer-focused mindset with excellent relationship management skills.
• Expertise in root cause analysis and corrective action implementation.
• Strong analytical and statistical problem-solving skills.
• Ability to interpret technical drawings, specifications, and customer requirements.
• Experience driving continuous improvement using Lean and Six Sigma methodologies.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Strong collaboration and communication skills across operations, engineering, supply chain, and executive leadership teams.
• Proficiency with quality metrics, reporting tools, and statis