Senior Quality Control & Systems Specialist

MSD; Wilson (NC); On-site; USD 106,000 - 167,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plan

Paid holidays and vacation

Sick days and compassionate leave

Job summary

Merck & Co., Inc. in the United States seeks a Growth and Improvement-minded Technical Support Senior Specialist in Quality Control to manage advanced maintenance data, calibration records, and validation activities.

You will coordinate PMs, engage with vendors, and ensure FDA/GMP compliance while driving cost-saving improvements. The role emphasizes site Empower CDS coordination, cross-functional collaboration, and development of robust maintenance programs for analytical instruments.

Qualifications

• Bachelor degree in Chemistry, Biology, or Engineering.
• ≥ 4 years in a pharmaceutical laboratory setting.
• Proficiency with Empower CDS, SAP/EAM, and LIMS.

Responsibilities

• Maintain instrumentation, equipment, and calibration data.
• Coordinate maintenance planning, PMs, and maintenance metrics.
• Provide SME support for equipment installation and process improvements.
• Lead change control and QA investigations as needed.

Skills

Empower CDS

SAP/EAM

Vendor management

GMP compliance

Analytical instrumentation

Problem solving

Education

Bachelor of Science in Chemistry/Biology/Engineering

Tools

Empower

GLIMS

LIMS

SAP

EAM

Job description

Merck & Co., Inc. in the United States seeks a Growth and Improvement-minded Technical Support Senior Specialist in Quality Control to manage advanced maintenance data, calibration records, and validation activities.

You will coordinate PMs, engage with vendors, and ensure FDA/GMP compliance while driving cost-saving improvements. The role emphasizes site Empower CDS coordination, cross-functional collaboration, and development of robust maintenance programs for analytical instruments.