Senior Quality Assurance Engineer, E2E & Field Quality

Toshiba Global Commerce Solutions; Durham (NC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Group health coverage

Employee Assistance Programs

Pre-tax spending accounts

401(k) plan

Company provided life insurance

Pet Insurance

Employee discounts

Generous paid holiday schedule, paid 1

paid vacation & sick/personal days

Job summary

Toshiba Global Commerce Solutions seeks a Quality Assurance Engineer III to protect TGCS and customers by ensuring products, services, and processes meet requirements across the product life cycle in a technical, collaborative team.

The role covers E2E quality ownership, quality governance, and field performance monitoring, coordinating corrective actions with suppliers and cross-functional teams, and maintaining QA documentation and dashboards to support leadership decisions.

Qualifications

• Bachelor’s degree in a technical field and 5+ years in quality engineering.
• Experience with NPI, lifecycle quality, and field issue containment.
• Ability to translate data into executive-level quality insights.
• Strong cross-functional communication across engineering, manufacturing, and suppliers.

Responsibilities

• Own E2E quality reporting and management reviews.
• Develop quality plans for NPI and launch readiness.
• Monitor field performance and drive corrective actions.
• Coordinate CAPAs with suppliers and cross-functional teams.
• Maintain quality governance artifacts and dashboards.

Skills

Quality engineering

NPI quality planning

Cross-functional collaboration

Quality metrics

Jira

Smartsheet

SharePoint

Excel

PowerPoint

Dashboards

Education

Bachelor's degree in Engineering, Quality, Manufacturing, Computer Science, Information Systems, Data Analytics

Tools

Jira

Smartsheet

SharePoint

Excel

PowerPoint

Teams

Job description

Toshiba Global Commerce Solutions seeks a Quality Assurance Engineer III to protect TGCS and customers by ensuring products, services, and processes meet requirements across the product life cycle in a technical, collaborative team.

The role covers E2E quality ownership, quality governance, and field performance monitoring, coordinating corrective actions with suppliers and cross-functional teams, and maintaining QA documentation and dashboards to support leadership decisions.