Senior Quality Assurance Engineer

Silmaril; United States; Sur place; USD 120 000 - 150 000; Plein temps

Résumé du poste

Silmaril is building a macOS app and seeks a hands-on QA engineer to own compatibility across Mac hardware, macOS releases, and enterprise deployments. You will move between Macs, MDM consoles, logs, automation, and product code to understand real-environment behavior and report findings clearly.

You will shape a robust compatibility program, set test coverage, and use AI to extend testing scope while keeping critical human judgment in testing. Remote work options are available.

Qualifications

• Five or more years of experience in QA engineering or related role.
• Test native macOS software on real Macs across OS versions and hardware.
• Hands-on experience deploying/troubleshooting macOS through at least one major MDM (Jamf Pro, Intune, Kandji or Mosyle).
• Inspect logs, write scripts, build automation, investigate failures beyond surface symptoms.
• Produce clear, reproducible bug reports and prioritize test matrix when coverage is limited.
• Own the full release experience from fresh MDM deployment to updates.

Responsabilités

• Define a risk-based test matrix across macOS versions, Silicon/Intel, and MDM platforms.
• Build and maintain test environments in Jamf Pro and Microsoft Intune with Kandji/Mosyle coverage.
• Validate installation, enrollment, updates, removal, reinstalls, and macOS upgrades.
• Investigate permissions, profiles, and OS behavior to distinguish defects from packaging issues.
• Automate repeatable checks and evidence collection while preserving hands-on coverage.
• Turn incompatibilities into precise bug reports with steps, logs, and configuration details.

Connaissances

QA engineering

Mac hardware testing

Automation scripting

Bug reporting

Test matrix planning

Remote work readiness

Outils

Jamf Pro

Microsoft Intune

Kandji

Mosyle

Description du poste

We are backed by Y Combinator and based in San Francisco.

The Opportunity

Silmaril is building a macOS app that must work reliably across different Mac hardware, macOS releases, and enterprise deployment environments.

You will own the compatibility work that makes that possible. You will build a test lab, define the right coverage, deploy through real MDM configurations, find failures before customers do, and give engineers the evidence they need to fix them.

This is a hands-on engineering role. You will move between Macs, MDM consoles, logs, automation, and product code to understand what happens in real environments.

AI can help a great QA engineer explore more configurations and diagnose failures faster. We are looking for someone who uses it to increase the scope and rigor of their work.

You can use agents to generate test cases, build automation, compare results, and investigate logs. You know where direct testing on real devices and careful human judgment remain essential. Your goal is a repeatable system that gets stronger with every release.

You Will Own

Compatibility strategy

Define a risk-based test matrix across supported macOS versions, Apple silicon and Intel where applicable, device states, and MDM platforms.

Build and maintain working test environments in Jamf Pro and Microsoft Intune, with coverage of Kandji and Mosyle where appropriate. Test the policies and configuration differences customers will encounter.

Validate installation, enrollment, updates, removal, reinstalls, and macOS upgrades. Test both clean devices and machines with existing policies and software.

Investigate permissions, privacy controls, profiles, background items, and system extensions where relevant. Distinguish product defects from packaging, signing, MDM configuration, and operating-system behavior.

Automation and tooling

Automate repeatable checks, device setup, evidence collection, and regression testing while preserving hands-on coverage for failures automation cannot reliably detect.

Reproduction and triage

Turn strange incompatibilities into precise bug reports with steps, configuration details, logs, impact, and a clear account of what changed.

Release quality

Set release criteria, report coverage and remaining risk, and work directly with engineering to verify fixes before they ship.

You

• You have five or more years of experience in QA engineering, test engineering, or a closely related role.
• You have tested native macOS software on real Macs across multiple OS versions and hardware configurations.
• You have hands‑on experience deploying and troubleshooting macOS software through at least one major MDM, such as Jamf Pro, Intune, Kandji, or Mosyle.
• You can inspect logs, write scripts, build useful automation, and investigate a failure beyond the surface symptom.
• You produce clear, reproducible bug reports and know how to prioritize a test matrix when exhaustive coverage is impossible.
• You take ownership of the whole release experience, from a fresh MDM deployment to an update on a heavily configured customer machine.
• Open to remote work

Bonus

• Experience with endpoint security software, system extensions, PPPC/TCC, Full Disk Access, code signing, notarization, or macOS installer packages.
• Experience administering several MDM platforms or supporting enterprise Mac fleets.
• Strong Swift, Python, shell, XCTest, or CI experience.
• A record of building a device lab or compatibility program from the ground up.