Senior QA & Systems Quality Lead - AI-Driven Testing

IQVIA Inc; Providence (RI); On-site; USD 91,000 - 254,000; Full time

Job summary

IQVIA is seeking a System Quality leader within the PASS team in Providence to drive end-to-end quality across integrated systems. You will lead a multi-site QA organization, set risk-based test strategies, and partner with development, business analysis, and testing teams to assure quality outcomes.

The role requires systems-thinking, an AI-forward mindset, and strong stakeholder management to balance scope, speed, risk, and quality across multiple initiatives.

Qualifications

• Bachelor's degree or related field.
• 8+ years of progressive experience in software quality assurance, testing, or technology delivery.
• Strong understanding of system integration, APIs, data flows, regression, and end-to-end testing.

Responsibilities

• Leads quality strategy, planning, and execution for complex applications and integrated solutions.
• Leads, coaches, and develops a team of QA resources, including onshore and offshore team members.
• Supports resource planning and enables QA talent to flex across System Quality priorities based on business need, risk, and capacity.
• Defines risk-based test strategies, test plans, coverage, and release-readiness criteria.
• Evaluates changes through an end-to-end systems lens, identifying integration points, dependencies, downstream impacts, and quality risks beyond the immediate application.
• Drives integration, regression, and end-to-end testing across systems and business workflows.
• Provides quality oversight across multiple initiatives, proactively identifying and escalating delivery, capacity, and quality risks.
• Establishes and evolves QA standards, processes, metrics, tools, and ways of working.
• Uses defects, root-cause trends, and quality measures to drive continuous improvement and prevent recurring issues.
• Brings an AI-forward and technology-first mindset, applying AI, automation, and emerging technologies to improve QA efficiency, coverage, speed, traceability, and decision-making.
• Serves as a senior Quality partner who influences decisions and helps teams make informed trade-offs between scope, speed, risk, and quality.

Skills

Systems thinking

QA leadership

Test strategy

End-to-end testing

AI mindset

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Job description

IQVIA is seeking a System Quality leader within the PASS team in Providence to drive end-to-end quality across integrated systems. You will lead a multi-site QA organization, set risk-based test strategies, and partner with development, business analysis, and testing teams to assure quality outcomes.

The role requires systems-thinking, an AI-forward mindset, and strong stakeholder management to balance scope, speed, risk, and quality across multiple initiatives.