Senior QA Rater - Remote and Flexible Quality Validation

TELUS Digital

United States

Remote

USD 28,000 - 34,000

Full time

2 days ago

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Job summary

TELUS Digital is seeking Senior Quality Assurance Raters for a flexible, remote freelance role. You will evaluate search results and AI responses, conduct supporting online research, and provide detailed feedback to improve AI models and search quality.

Ideal candidates are fluent in Spanish and English, possess strong analytical skills, and can work independently with high attention to detail. Training and calibration sessions are part of the program, with performance monitoring and regular

Qualifications

Excellent communication in Spanish & English is required.
Strong analytical thinking and attention to detail are essential.
Experience with web research and information verification is preferred.

Responsibilities

Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions.
Apply rating guidelines consistently while maintaining quality standards.
Document edge cases, guideline gaps, and task-related issues.
Provide clear written feedback and rationale for ratings when required.
Participate in training, calibration sessions, and ongoing quality reviews.
Meet productivity expectations while maintaining high-quality work.