Senior QA Engineer, Digital Banking

Forbright Bank; United States; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vis​

4 weeks PTO

401k + company match

Metro SmartTrip benefits

Remote or hybrid schedules

Solar & EV incentives

Subsidies and perks

Job summary

Forbright Bank is seeking a Senior QA Engineer to hands-on test across our digital banking ecosystem. You will design and maintain automated tests in C#/Selenium, execute manual testing, and diagnose failures while guiding offshore QA teammates. Collaboration with Product, Engineering, Operations, and Business Units is essential.

The role also involves building robust test data, contributing to CI/CD pipelines, and driving high-quality releases in a fast-paced banking environment.

Qualifications

• Bachelor's degree required; Computer Science preferred.
• 8+ years QA/testing experience with 4+ years building test automation.
• Proficient in C# with Selenium WebDriver.
• Strong API testing experience (Postman, RestSharp, Swagger).
• Experience writing complex SQL queries.
• Experience integrating automated tests into CI/CD pipelines.
• Mobile automation experience for iOS and Android (Appium preferred).
• Exposure to ML-based self-healing automation tools is a plus.
• Demonstrated mentoring of offshore QA teams and influencing quality standards.
• Experience in the financial services industry is preferred.

Responsibilities

• Design, write, and execute manual and automated tests for web, mobile, and API layers.
• Build and maintain UI automation in C# with Selenium, Playwright, and API tests.
• Run tests, analyze results, and fix flaky tests to keep suites green.
• Guide offshore QA analysts, reviewing coverage and mentoring on standards.
• Contribute to CI/CD pipelines and ensure testing milestones are met.
• Partner with Product, Engineering, and Operations to ensure testability.

Skills

QA testing

Selenium WebDriver

Playwright

API testing

SQL queries

CI/CD

Mobile automation

Appium

Performance testing

ML-based testing

Mentoring offshore QA

Quality governance

Education

Bachelor's degree in Computer Science

Tools

Selenium WebDriver

Postman

RestSharp

Swagger

Playwright

JMeter

Docker

Appium

Job description

COMPANY DESCRIPTION:

Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter futurefore our clients and the communities we serve.Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors andcreative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.

COMPANY CULTURE:

We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION:

We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future.

JOB SUMMARY:

The Senior QA Engineer is a hands‑on testerresponsible for writing, executing, and debugging tests across our digital banking ecosystem. This is an individual contributor role; however, it requires working closely with offshore QA Engineer - guiding coverage, reviewing work, and raising the quality bar of the whole team through your own example. This role builds and maintains automated test suites in C#/Selenium, executes manual and exploratory testing, and digs into failures to root cause. The Engineerpartnerswith Product, Engineering, Operations, and Business Units.

DUTIES AND RESPONSIBILITIES:

• Personally design, write, and execute manual and automated test cases across web, mobile, and API layers

• Designed and executed backend test cases using custom SQL queries to validate complex business logic and ensure data integrity.

• Build and maintain UI automation in C# with Selenium WebDriver, Playwright with JavaScript and API tests with tools such as Postman, RestSharp, and Swagger

• Run automated suites, analyze results, and troubleshoot and fix failing tests - including flaky-test cleanup

• Conduct end-to-end testing to validate business, technical, and functional requirements

• Guide and mentor offshore QA analysts - assigning and reviewing coverage, pairing on complex scenarios, and coaching on standards and tooling

• Serve as a technical point of reference for QA practices, helping define and continuously improve how the team tests

• Write and maintain test data; keep test environments usable and dependable

• Contribute test automation into CI/CD pipelines and help keep pipeline test stages green

• Partner with QA analysts, Product, Engineering, Operations, and Business Units to ensure requirements are testable and quality expectations are aligned

• Identify, document, and communicate defects, risks, and testing gaps clearly to technical and non-technical stakeholders

• Influence release readiness decisions with clear, evidence-based quality assessments

• Evaluate and apply modern testing and AI tools (e.g., ML-based self-healing automation, prompt-assisted test generation) where they make our testing faster and more reliable

• Ensure testing is executed in compliance with all relevant regulations, standards, and policies

• Provide regular, transparent status updates and meet testing milestones

• Manage multiple priorities in a fast-paced environment

• Hands‑on first: write test scripts, run suites, triage defects, test releases

• Technical leadership without a reporting line: set the standard for how we test; mentor offshore QA analysts, review their test cases, unblock them, and bring order to ambiguous requirements

• Influence through credibility: advocate for quality with Product and Engineering, push back when a release isn't ready, and make the case with evidence you gathered yourself

• Ownership: own the quality outcome of the work you touch end to end, from test design through post-release validation

• Perform other duties as assigned

QUALIFICATIONS:

• Bachelor's degree required; Computer Science degree preferred

• Minimum of 8 years of hands‑on QA/testing experience, including 4+ years actively building test automation. Candidates must be currently hands‑on in code - this role writes and maintains tests daily

• Proficient writing automation in C# with Selenium WebDriver

• Strong hands‑on API testing experience (Postman, RestSharp, Swagger)

• Experience writing complex SQL queries

• Experience integrating and maintaining automated tests in CI/CD pipelines

• Mobile automation experience for iOS and Android (Appium preferred)

• Working knowledge of performance testing tools such as JMeter

• Exposure to containerization (e.g., Docker) for test environments

• Experience with ML-based self-healing automation tools and/or prompt engineering for test generation is a plus

• Demonstrated experience mentoring or technically leading QA team members, including distributed or offshore teams

• Ability to lead by influence - earning trust with engineering and product partners and driving quality standards without formal authority

• Experience in the financial services industry, preferably in a bank or other financial institution

• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)

• Excellent communication and interpersonal skills, with the ability to explain technical findings to non-technical partners and build lasting stakeholder relationships

• Strong organizational skills and attention to detail

• Outstanding problem-solving and time management skills

• Self‑motivated, self‑directed, and results‑oriented

• Adaptable and able to multitask in a fast‑paced environment

• Can work independently and within a team; solution‑oriented with a collaborative approach

POSITION REQUIREMENTS:

We are committed to creating an inclusive workplace where all employees are capable of performing their job position. Work is primarily conducted in an office setting while certain positions may allow for remote work through the use of technology at management discretion. The functions described below are representative of those to successfully perform duties of this job. Reasonable accommodations may be made to enable employees to perform the essential functions. While performing duties of this job, the employee may be regularly required for extended periods of time to:

Remain in a stationary position

Use hands and fingers

Utilize a computer monitor with visual acuity

Operate technology or other office machinery such as printers, scanners, etc.

Communicate clearly verbally and/or in writing with others

ADDITIONAL DUTIES:

For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.

PERKS/BENEFITS:

• Comprehensive health, dental, and vision plans

• 4 weeks PTO

• 401k + company match

• Metro SmartTrip benefits ($50/mo)

• Remote or hybrid (4 days per week in‑office) work schedules for most positions

• Incentives for purchasing solar panels, electric vehicles, biking to work, etc.

• Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!

• The Washington Post Top Workplaces winner for four consecutive years (2023-2026)

CORE PRINCIPLES:

• Excellence: Excellence is not a goal,but astandard, reflected in theprecisionof our work and the quality of our decisions. Excellence is a discipline that compounds over time and creates lasting value; it must be measured and managed.

• People: Our people are our greatest strength. We foster a culture of respect, inclusion, and ambition - where everyone matters. We celebrate collaboration and teamwork and prize loyalty - to one another, the company, our mission, and values.

• Innovation: We invest boldly in technology, harnessing innovation not for its own sake but to make banking and lending better, faster, and