Senior QA Engineer — AI-Driven Testing & Quality

3409 Genpact LLC; United States; Hybrid; USD 55,000 - 69,000; Full time

Job summary

Genpact is seeking a Sr. Engineer focused on Testing & Quality Assurance. You will define and execute test cases for web and mobile apps, analyze results, and provide user-focused insights to improve client-side experiences.

You’ll mature regression processes, design detailed test plans, and contribute within an Agile delivery team to ensure smooth releases and on-call production support. Strong communication and collaboration are essential.

Qualifications

• Language English (Required)
• Language Proficiency - Proficient - C2

Responsibilities

• Define and execute test cases for web/mobile applications based on software requirements and technical specifications
• Record and analyze test results, comparing them against expected outcomes to ensure high quality
• Provide insights from a user's perspective to improve the client-side experience
• Enhance and mature regression testing processes, ensuring comprehensive coverage and efficiency
• Design and document detailed test plans for various projects
• Participate actively in an Agile development environment, contributing to daily standups, sprint planning, backlog refinement, and retrospectives
• Lead QA efforts for application releases, ensuring smooth transitions to production
• Be available to address critical production issues, including after-hours support when necessary
• Manual testing proficiency (creating/executing test scripts, documenting defects, setting up test data)
• Experienced with API endpoint testing and tools (Postman, Swagger)
• Experienced with e-Commerce applications (web and mobile)
• Accustomed to working on Agile delivery teams
• Excellent communication and organization skills

Skills

Agile Methodology

API Testing

Client Relations

Collaboration Tools

Design Thinking

Erp Testing

Executive Presence

Functional Testing

Inclusion

Personal Effectiveness

Postman

Quality Assurance

Quality Management

Regression Testing

SOA Testing

Storytelling

User Acceptance Testing

Web Service Testing

Education

Bachelor's - Computer Engineering

Bachelor's - Computer Science

Bachelor's - Information Technology

Masters - Software Engineering

Certified Ethical Hacker (CEH) - Hacker School

ISTQB Certified Tester Foundation Level (CTFL) - SJSI

ISTQB Certified Tester - ISTE

Tools

Postman

Job description

Genpact is seeking a Sr. Engineer focused on Testing & Quality Assurance. You will define and execute test cases for web and mobile apps, analyze results, and provide user-focused insights to improve client-side experiences.

You’ll mature regression processes, design detailed test plans, and contribute within an Agile delivery team to ensure smooth releases and on-call production support. Strong communication and collaboration are essential.