Senior QA Engineer

Synapse Health; United States; Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

Professional growth opportunities

Flexible paid time off (PTO)

Comprehensive benefits package (health

401(k) with employer matching

Job summary

Synapse Health is hiring a Sr. QA Engineer to advance quality, reliability, and scalability across our software platform. You will craft automation strategies, design robust test suites, and partner with Engineering and Product to embed quality throughout the lifecycle.

This role emphasizes deep automation expertise, modern QA practices, and collaboration in a fast-paced Agile environment. Healthcare domain experience is a plus.

Qualifications

• 8+ years of professional software testing experience with strong automation.
• Hands-on automation using C#, Java, or similar languages with modern frameworks such as Playwright or Cypress.
• Experience building maintainable automation architectures (POM, data-driven, or hybrid).
• Experience integrating automated test suites into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions, GitLab CI).
• Strong understanding of testing principles including verification/validation, defect management, risk-based testing.

Responsibilities

• Design, develop, and maintain scalable test automation frameworks and reusable libraries.
• Build and maintain automated test suites using cloud-based platforms such as Test Sigma.
• Develop end-to-end integration tests using Playwright or similar frameworks (C#, Java, or equivalent).
• Define automation strategies aligned with product architecture and timelines.
• Collaborate with engineers and product managers to ensure testability from design through release.
• Create shared testing utilities and helper functions across teams.
• Integrate automated testing into CI/CD pipelines for fast feedback.
• Monitor test reliability and reduce flakiness to maintain a trustworthy signal.
• Analyze results to identify defects, performance issues, coverage gaps, and risks.

Skills

Automation testing

C# / Java

QA strategy

CI/CD collaboration

Cross-functional teamwork

Tools

Playwright

Cypress

Docker

Kubernetes

Azure DevOps

Jira

TestRail

GitHub Actions

GitLab CI

Job description

Who We Are:

At Synapse Health,we’restreamlining the durable medical equipment (DME) process.We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered andexperienced.

Since2016,with decades of industry and leadership experience,we’vedelivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity,we’re redefining how DME works for providers, prescribers, and patients.We are proud to offer work that matters, on a mission that matters.

Learn more atSynapseHealth.comand onSynapse Health’s LinkedIn.

What We Need:

The Sr. QA Engineer reports to the Sr. QA Manager and plays a key role in advancing the quality, reliability, and scalability of Synapse Health’s software platform.

This role is ideal for an experienced quality engineering professional with deepexpertisein automation and a strong perspective on modern QA practices. You will design and evolve automation frameworks, implement robust automated test suites, and partner closely with Engineering and Product teams to embed quality throughout the software development lifecycle.

Beyond hands-on automation, this role takesa holistic approachto quality. You will help balance prevention and detection, influence testing standards, and shape how quality engineering is practiced across the organization within a fast-moving Agile environment.

What You Will Do:

• Design, develop, andmaintainscalable test automation frameworks and reusablecomponentlibraries.
• Build andmaintainautomated test suites using cloud-based automation platforms such as Test Sigma.
• Develop end-to-end integration tests using Playwright or similar modern frameworks (C#, Java, or equivalent).
• Define and implement automation strategies aligned with product architecture, delivery timelines, and risk profiles.
• Partner with engineers and product managers to ensure requirements are testable and properlyvalidatedfrom design through release.
• Create shared testing utilities, libraries, and helper functions that accelerate test development across teams.
• Integrate automated testing into CI/CD pipelines to enable fast and reliable feedback.
• Monitortest reliability and reduce flakiness tomaintaina trustworthy automated test signal.
• Analyze test results toidentifydefects, performance issues, coverage gaps, and systemic quality risks.
• Collaborate with development teams to triage, troubleshoot, and resolve defects efficiently.
• Conduct risk-based test planning to prioritize testing across critical user journeys and system components.
• Advocate for modern QA practices including shift-left testing and continuous quality improvement.
• Communicate test results, quality risks, and technicalinsights clearlyto both technical and non-technical stakeholders.
• Adapt quickly to evolving priorities whilemaintaininga high standard for quality and reliability.

What You Have:

At Synapse Health,we’veintentionally built a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member.Additionalrequirements include:

• 8+ years of professional software testing experience with strongexpertisein automation.
• Hands-on automation experience using C#, Java, or similar languages and modern frameworks such as Playwright or Cypress.
• Experience building maintainable automation architectures using patterns such as Page Object Model (POM), data-driven, or hybrid frameworks.
• Experience integrating automated test suites into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions, GitLab CI, or similar).
• Strong understanding of software testing principles including verification and validation, defect management, and risk-based testing.
• Experience developing mocks, stubs, or service simulators to enable isolated testing.
• Familiarity with containerized environments and test execution in platforms such as Docker or Kubernetes.
• Experience using observability and monitoring tools (Datadog, New Relic, Dynatrace, Azure Monitor, or similar) to support performance analysis and troubleshooting.
• Proficiencywith test management and defect tracking tools such as Azure DevOps, Jira, TestRail, or similar.
• Strong communicationskills with the ability to translate technical quality issues into clear business insights.
• Proven ability to collaborate effectively across engineering, product, and operations teams.

What Sets You Apart:

• Deepexpertisein modern automation frameworks and the ability to adapttoolingto evolving organizational needs.
• Strategic thinking about quality engineering beyond individual test cases.
• A strong quality-first mindset focused on prevention, observability, and early defect detection.
• Comfort working in fast-moving environments with evolving tools and technologies.
• Experience in healthcare or other regulated industries.
• Experience designing and executing performance testing using tools such as JMeter, Gatling, Locust, or Azure Load Testing.
• Ability to define performance benchmarks, SLAs, and acceptance criteria with engineering and product teams.
• Experience analyzing load testing results toidentifysystem bottlenecks, latency issues, and scalability limitations.

Compensation:

The base salary range for this position is $110,000 - $125,000+ annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process.

What Sets Us Apart:

Work is a part of life,but at Synapse Health, we believe it should be meaningful and enjoyable.We’recommitted to helping our team members thrive personally and professionally, which is why our benefits include:

• Professional growth opportunities with compelling career paths
• Healthy work-life balance supported by flexible paid time off (PTO)
• Comprehensive benefits package, including medical, dental, vision, STD&LTD insurance for full-time team members
• 401(k) savings plan with employer matching contributions

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.