Senior Public Safety Dispatcher – Emergency Response Lead

Mineral County, NV; Hawthorne (NV); On-site; USD 52,000 - 65,000; Full time

Job summary

Mineral County, NV is seeking a Public Safety Dispatcher to receive, evaluate, and process emergency and non-emergency calls for law enforcement, fire, and EMS. You will dispatch units, maintain records, and interact with the public and other agencies using NCIC/NCJIS/NLETS systems.

The role is journey-level with potential lead responsibilities over lower-level dispatchers. It requires handling stressful situations, accurate reporting, and adherence to protocols.

Qualifications

• Background investigation required for certification to operate NCIC, NCJIS, and related systems.
• Must possess a valid Nevada driver’s license and maintain it.
• Position requires ability to work under pressure and manage emergency and non-emergency calls.

Responsibilities

• Responds to radio calls from law enforcement and emergency personnel; may back up field personnel.
• Performs record searches using NCIC, NCJIS, NLETS for warrants and history.
• Gathers and translates information for efficient queries; confirms warrants and transport needs.
• Receives 911 calls from landline/cell; dispatches units and provides emergency instruction.
• Maintains logs, operates audio logging equipment, and queries local databases.
• Performs daily equipment maintenance and may perform matron duties for female inmates.

Skills

Public safety dispatching

Emergency communication

Record keeping

NCIC/NCJIS/NLETS access

Typing 30 wpm

Confidentiality

Working under pressure

Tools

NCIC/NCJIS/NLETS system

Job description

Mineral County, NV is seeking a Public Safety Dispatcher to receive, evaluate, and process emergency and non-emergency calls for law enforcement, fire, and EMS. You will dispatch units, maintain records, and interact with the public and other agencies using NCIC/NCJIS/NLETS systems.

The role is journey-level with potential lead responsibilities over lower-level dispatchers. It requires handling stressful situations, accurate reporting, and adherence to protocols.