A leading adhesive solutions company in Dublin, Ohio seeks an experienced Senior Technical Service Engineer. You will manage the customer technical interface, overseeing product testing and providing solutions to enhance customer satisfaction. The ideal candidate will possess at least 10 years of experience in adhesive processing, demonstrate strong project management skills, and a BS or MS degree in a relevant technical field. We offer a dynamic environment with a focus on building customer relationships and optimizing adhesive applications.
Qualifications
Minimum 10 years of experience with BS, 5 years with MS in adhesive processing for Pressure Sensitive Adhesives.
High degree of mechanical aptitude for running pilot scale lab equipment.
Ability to travel up to 25% within North America.
Responsibilities
Manage the customer technical interface in coordination with Sales.
Oversee operational implementation of new product introductions.
Lead RCA investigations of performance issues.
Skills
Technical project management
Customer relationship building
Data-based problem solving
Mechanical aptitude
Effective communication
Education
BS or MS degree in Chemistry, Chemical Engineering, Polymer Science
Tools
MS Office
Statistical tools in Excel
Job description
A leading adhesive solutions company in Dublin, Ohio seeks an experienced Senior Technical Service Engineer. You will manage the customer technical interface, overseeing product testing and providing solutions to enhance customer satisfaction. The ideal candidate will possess at least 10 years of experience in adhesive processing, demonstrate strong project management skills, and a BS or MS degree in a relevant technical field. We offer a dynamic environment with a focus on building customer relationships and optimizing adhesive applications.