Senior Provisioning Operations Lead: Incidents & Analytics

blueStone; Detroit (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

A prominent consulting firm in Detroit is looking for a Consultant for a long-term contract. The role involves detecting and resolving system issues, coordinating operational activities, and providing feedback on performance metrics. Candidates should have a Bachelor's degree in a relevant field and at least 7 years of experience in Wireless, Engineering, or IT. Advanced proficiency in MS Excel and SQL is required. This position requires operational support on an on-call schedule.

Qualifications

• 7+ years of relevant Wireless, Engineering, or IT experience.
• 4 years working with enterprise systems in production/operational support.
• Ability to learn complex systems quickly.

Responsibilities

• Detect, monitor, and resolve system issues.
• Coordinate operational activities for system readiness.
• Provide feedback regarding key performance metrics.

Skills

Analytical skills

Operational support

Interpersonal communication

Proficiency in MS Excel

SQL analysis

Problem solving

Education

Bachelor’s degree in computer science, engineering, information systems

Job description

A prominent consulting firm in Detroit is looking for a Consultant for a long-term contract. The role involves detecting and resolving system issues, coordinating operational activities, and providing feedback on performance metrics. Candidates should have a Bachelor's degree in a relevant field and at least 7 years of experience in Wireless, Engineering, or IT. Advanced proficiency in MS Excel and SQL is required. This position requires operational support on an on-call schedule.