Senior Provider Relations Coordinator

HCSC Group; San Antonio, Northern (TX, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Job summary

HCSC seeks a Senior Provider Relations Coordinator to develop and maintain cooperative working relationships with contracted providers. The role includes issue tracking, provider education, and evaluating performance to ensure contractual and financial requirements are met.

The position requires a Bachelor's degree with 2 years of managed care ops experience (or 6 years in related roles), strong communication, and CRM/Microsoft Office proficiency. Travel within Texas is expected.

Qualifications

• Bachelor’s degree with 2 years managed care ops experience, or 6 years in related roles.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and data tracking tools.
• Ability to travel within the assigned Texas territory.

Responsibilities

• Provide support and build cooperative relationships with contracted providers.
• Track issues, resolve provider requests, and maintain records.
• Educate and train providers on processes and requirements.
• Identify trends and evaluate providers for contractual compliance.
• Travel within Texas for on-site collaboration as needed.

Skills

Communication

Org & planning

Salesforce

MS Office

Analytical

Travel-ready

Education

Bachelor’s degree

Tools

Salesforce

CRM software

Job description

## Senior Provider Relations CoordinatorApply: Flex: TX - Houston: TX - Austin: TX - San Antonio: TX - Richardson: Full time: Posted Today: R0055802At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.# # **Job Summary**### This position is responsible for providing support, as well as developing and maintaining cooperative working relationships with contracted providers, with supervision. Enhances provider ease of doing business with HCSC, as directed. This includes issue tracking and resolution, educating, training, identifying trends and evaluating providers to ensure that contractual and financial requirements are adhered to and performed.### **Required Job Qualifications:*** Bachelor’s degree AND 2 years managed care operations experience handling independent work, OR 6 years of relevant experience.**Preferred Job Qualifications:**Verbal and written communication skills, organizational and planning skills.* PC proficiency to include Microsoft Office.* Analytical skills.* Ability and willingness to travel within assigned territory, including overnight stays* Experience working in a managed care, health plan, provider network, or healthcare operations environment.* Demonstrated experience performing administrative and operational support functions requiring a high degree of accuracy and attention to detail.* Experience utilizing Salesforce or other customer relationship management (CRM) systems to track activities, maintain records, manage workflows, and generate reports.* Strong organizational and time management skills with the ability to manage multiple priorities, meet deadlines, and work independently.* Experience coordinating meetings, maintaining documentation, tracking projects, and following up on action items.* Proficiency with Microsoft Office applications, including Excel, Word, Outlook, PowerPoint, and Teams.* Experience reviewing, auditing, or validating data to ensure accuracy and completeness.* Strong written and verbal communication skills with the ability to communicate professionally with providers, business partners, and internal stakeholders.* Experience creating reports, presentations, spreadsheets, and other business documentation.* Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.* Experience supporting provider relations, network operations, credentialing, contracting, or healthcare administration functions.* Ability to identify issues, research solutions, and follow through to resolution with minimal supervision.* Experience working in a fast-paced environment requiring strong attention to detail and follow-up. This is a Flex role requiring 3 days in the Texas office and 2 days remote