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A leading real estate management company is seeking a Senior Property Manager for a multifamily property. The successful candidate will oversee operations and finances while leading a team to ensure excellent resident satisfaction and enhanced profitability. Key qualifications include a bachelor’s degree and significant property management experience, with proficiency in property management software considered essential.
Job Title
Senior Property Manager, Multifamily Canopy at Woodcreek (canopywoodcreek.com / canopywoodcreekhomes.com)Job Description Summary
The Senior Property Manager oversees an assigned portfolio or a multifaceted property in a designated geographic area. This position works closely with the ownership group to ensure consistency in operations throughout the portfolio and serves as a single point of contact for the client.
Job Description
ESSENTIAL JOB DUTIES:
Operations: Ensuring the smooth operation of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, audits, etc.
Customer Service: Providing superior service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.
People Development: Developing, mentoring, leading, and managing a high-performing team across leasing, customer service, maintenance, and management to maximize engagement and minimize turnover.
Marketing: Driving revenue through analysis of competition and development of creative marketing strategies.
Leadership: Leading by example, instilling and modeling the company's mission to be the best national management company.
Team Supervision: Managing day-to-day operations of the onsite team, ensuring policy adherence.
Staffing: Maintaining effective onsite staff through interviewing, hiring, and termination processes.
Resident Relations: Maintaining a positive living environment through conflict resolution and follow-up.
Financial Management: Managing all aspects of community budgets and finances.
Leasing and Marketing: Working with leasing staff to meet leasing/marketing goals.
Vendor Relations: Maintaining positive relations with community vendors.
Special Projects: Coordinating projects as requested by supervisor.
Other Duties: Performing any additional duties as required or assigned.
COMPETENCIES:
Ability to travel to multiple property sites regularly and attend offsite meetings.
Detail-oriented with the ability to focus amid interruptions.
Experience in supervisory roles and staff management.
Experience in budgeting and financial management.
Maintains confidentiality of business information.
Proficiency in Yardi or similar property management software.
Oversees entire staff within assigned portfolio.
EDUCATION:
Bachelor’s Degree required.
EXPERIENCE:
10+ years of Property Management experience.
5+ years of Management experience.
ADDITIONAL QUALIFICATIONS:
CPM, RPA, or CSM designation or in process.
Real estate license required.
Strong knowledge of finance and building operations.
Ability to analyze, prioritize, and delegate tasks.
Experience in negotiating leases and contracts.
Advanced Microsoft Office skills.
WORK ENVIRONMENT:
This role operates in a professional office environment with routine use of standard office equipment. Travel between properties is required in various weather conditions.
PHYSICAL DEMANDS:
Must be able to stand, walk, ascend/descend stairs, and travel outside in varying weather. Ability to lift and move objects up to 20 pounds is required.
OTHER DUTIES:
This job description is not exhaustive; other duties may be assigned as needed.
Cushman & Wakefield is an Equal Opportunity Employer. For accommodations, contact the ADA line at 1-888-365-5406 or email. Please specify the job title and location.