Senior Property Manager

Jones Lang LaSalle Incorporated; Charlotte (NC); Remote; USD 110,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Charlotte, NC, seeks an experienced Senior Property Manager to oversee a diverse portfolio including premier retail centers, drive NOI and asset value, and support leasing teams.

You will lead client relationships, manage budgeting and reporting, coordinate operations and maintenance, and ensure adherence to JLL standards while traveling to Hilton Head, SC as needed.

Qualifications

• 5+ years of progressive leadership experience in commercial real estate or property management.
• Proven track record managing P&L and achieving financial targets.
• Strong client relationship management and business development experience.

Responsibilities

• Maintain client relationships and oversee property management, operations and maintenance.
• Develop and implement business plans to maximize asset value and NOI.
• Prepare monthly/quarterly financial and management reporting.
• Support leasing team with occupancy and tenant mix strategies.
• Ensure compliance with JLL core practices and standards.

Skills

Leadership & management

Client relationship management

Budgeting & financial analysis

Real estate software & CRM proficiency

Education

Bachelor's degree in Business Administration, Real Estate, Property Management, or related field

Tools

Real estate management software

CRM systems

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

JLL is seeking an experienced Senior Property Manager to provide direct management oversight for a complex group of properties serving institutional clients. This portfolio includes larger retail centers with a high percentage of national retailers, requiring a seasoned professional who can maximize NOI and asset value on behalf of JLL's clients. You'll oversee property management, operations, and maintenance, while building strong client and tenant relationships and supporting the leasing team in driving occupancy and tenant mix strategies. Your responsibilities will also include marketing initiatives, accounts payable and collections oversight, annual budgeting, risk management, and financial reporting, ensuring clients remain informed and confident in your stewardship of their assets.

Portfolio Overview

Charlotte, NC (with travel to Hilton Head, SC) The portfolio includes a premier lifestyle shopping destination in South Charlotte, recognized as one of the area's most successful retail centers and anchored by a strong mix of national retailers. It also includes a large-format retail center located near a major regional lake and river system, anchored by major big-box retailers and national stores. Rounding out the portfolio is a premium community shopping center located in the heart of Hilton Head Island, offering a well-curated tenant mix in a high-visibility coastal market.

What your day-to-day will look like

Client Service

Establish and maintain an effective working relationship with the client without the support of senior management

Operations

To develop, articulate and implement business plans for each assigned property, that are consistent with the owners needs and objectives to maximize asset value and NOI Monthly / Quarterly financial and management reporting as required by client

To provide oversight of contractors and maintenance personnel at properties to ensure they are being maintained properly and as required. To build relationships to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities. Understanding the leasing process and effectively supporting the broker/agency leasing team. Maintain/Update Emergency Response Manuals and hold regular meetings with tenants. Ensure the assigned properties are managed consistent with JLL’s Core Practices and Standards of Excellence

Financial Performance

Need to be financially astute and have a thorough understanding of retail accounting principles including recovery ratios and methods, allocating costs to various CAM pools, accrual and cash basis accounting, reading and understanding financials and be able to abstract information from a lease. To project and achieve budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decisions. Implement the approved business plans and achieve the budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decision

Marketing

Build relationships with tenants to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities Supporting the marketing efforts of the property

Leasing

Ensure the Assistant Property Manager’s responsibilities are being completed as required Understanding the leasing process and effectively supporting the broker/agency leasing team

Required qualifications

• Minimum 5 years of progressive leadership experience in commercial real estate, property management, or related industry
• Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation
• Demonstrated expertise in client relationship management and business development within the commercial real estate sector
• Excellent financial acumen with experience in budgeting, forecasting, and financial analysis
• Proficiency in real estate management software, CRM systems, and Microsoft Office Suite

Preferred qualifications

• Real Estate License and Property Managers License, required within six (6) months if not currently licensed
• Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
• Professional certifications such as LEED GA, or equivalent industry credentials
• Strong network of industry relationships and demonstrated thought leadership in real estate

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 110,000.00 – 120,000.00 USD per year

Location: Remote –Charlotte, NC

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.